Are you content with the status quo, or do you act on opportunities to make things better?
Typeform’s Customer Success (CS) team supports people to build the best typeforms they possibly can. That helps them make progress, and means they stick around for longer.
All that work needs a mountain of metrics, efficient processes, and the right tools.
We’re looking for an Operations Specialist to join our freshly formed CS Ops team—and empower an entire department.
Here’s Vincent, our Head of CS Operations:
“We’re a brand new ops team, focused on delivering value to our customer faster and more efficiently than ever before.”
Do you love digging into analysis to discover new insights? Is ultra-efficient organization your #1 superpower? Do you anticipate, empathize, and inspire?
Then we’d love to hear from you.
Here’s what you’ll do:
Here’s what we’re after:
And now for the bonus round. Extra points if you have these, no worries if you don’t:
Think you’re a good fit? Hit apply—success might be just around the corner😉
*Today, more than 2.5M people from all over the world use Typeform. We celebrate the diversity of our customer base, and we want our employees to reflect those differences. At Typeform, we’re committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We strive to be a more equal opportunity workplace.
Humble. Creative. Friendly. Talented. These are the people we hire and this is how our working culture is shaped.
Typeform is a melting pot of nationalities. Every day we learn something new about somewhere new.
Quiet spaces. Social spaces. Outdoor spaces. Our office is designed for you—we’ll even buy you slippers to walk around in.
Some of us are morning people, some of us are night owls. We focus on results, not what time you arrive.
Moving to a new country can be scary. With our free Spanish & English lessons, you’ll feel at home in no time.
As well as happy, we want you to be healthy. That’s why you get the best medical care with our health insurance.
Enjoy a healthy balanced lunch, and grab fresh fruit, juices, and coffee whenever you want. Oh, and our reception’s a bar—with beer.
Like to exercise your muscles as much as your brain? Access 100s of gyms around Barcelona for next to nothing.
With our resource library and a learning & development structure, you’ll have everything you need to help you grow.