Careers at Typeform

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Email Marketing Specialist - Customer Experience

Do you write emails that people can’t wait to open? Are your subject lines second to none? Do the words, short, simple, and sweet resonate with you? Are you a master builder and tester? Can you think outside the box? Can you think of something better to say than 'outside the box'? Are you organized, self-motivated, and able to just get on and do it? Are you obsessed with design, a stickler for details, and in love with quality?

If so, keep reading, friend.

At Typeform, our mission is simple: bring the best data collection experience to people, by making it conversational.

We’re looking for a passionate and talented Email Marketing Specialist to join our Customer Experience team in Barcelona. You’ll help us say the right things, in the right way, at the right time. You care about the small details that most people overlook. Most of all, you love emails that convert and delight.

You’ll get to:

  • Build beautiful and engaging emails that are responsive across every email provider
  • Show that you’re fully up-to-date with email marketing trends and innovations in email design
  • Set up behavioral triggered emails & create promotional email campaigns that inspire users and encourage expansion
  • Be responsible for implementing an email strategy that translates the CE colony's objectives—you’ll strategize, prioritize, track, and optimize, by taking full ownership of your team’s automated emails and in-app messages
  • Help maintain Typeform’s tone of voice across all email communications
  • Work closely with our Email Marketing Manager to build Typeform’s overall email marketing strategy and calendar
  • Work with our Acquisition team to ensure we offer our users—free or paying—a unified and remarkable experience
  • Perform regular reporting to demonstrate how your work is impacting the business

You:

  • Are a native English speaker with a flawless understanding of how American English is written
  • Have 3+ years experience as an email marketer, preferably working with Autopilot and Litmus.
  • Have solid, up-to-date knowledge of email CSS & HTML. The emails you build look just as good on Outlook.com as they do on an iPhone. You know all about advances in email design.
  • Have an analytical mind and can use data to drive creative decisions
  • Demonstrate a passion for friendly, simple copy that converts and you love flawless grammar. Your words make people stop, open, read, and click
  • Are passionate about tweaking and fixing details that matter—no matter how small
  • Have experience writing compelling, benefit-rich subject lines and emails. You’re all about the A/B testing

*Today, more than 2.5M people from all over the world use Typeform. We celebrate the diversity of our customer base, and we want our employees to reflect those differences. At Typeform, we’re committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We strive to be a more equal opportunity workplace.

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Why work at Typeform?

Good question. Here’s a few reasons...
  • Great culture

    Humble. Creative. Friendly. Talented. These are the people we hire and this is how our working culture is shaped.

  • Over 30 nationalities

    Typeform is a melting pot of nationalities. Every day we learn something new about somewhere new.

  • Make yourself at home

    Quiet spaces. Social spaces. Outdoor spaces. Our office is designed for you—we’ll even buy you slippers to walk around in.

  • Flexible working hours

    Some of us are morning people, some of us are night owls. We focus on results, not what time you arrive.

  • ¿Me entiendes?

    Moving to a new country can be scary. With our free Spanish & English lessons, you’ll feel at home in no time.

  • Private health insurance

    As well as happy, we want you to be healthy. That’s why you get the best medical care with our health insurance.

  • Fuel for thought

    Enjoy a healthy balanced lunch, and grab fresh fruit, juices, and coffee whenever you want. Oh, and our reception’s a bar—with beer.

  • Discounted gym access

    Like to exercise your muscles as much as your brain? Access 100s of gyms around Barcelona for next to nothing.

  • Keep on learning

    With our resource library and a learning & development structure, you’ll have everything you need to help you grow.

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