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Customer Success Video Editor

We’re looking for a confident, talented, and passionate Customer Success Video Editor to join our team in sunny Barcelona. You’ll be responsible for creating and starring in video tutorials to make our customers more successful and help them achieve their goals.

Do you get thrilled by the thought of educating and inspiring an audience? Are you tech-savvy, a great communicator, and comfortable with creative and design tasks?

In Customer Success, we support people to build the best typeforms they possibly can. When customers make progress, they get more value—and stick around for longer.

Here’s Jon, our Education Lead:

“Video is essential for our Help Center. We’re looking for someone who can create and voice approachable, friendly video guides. We’d like you to really own the project, bringing your ideas and innovation to video education at Typeform.”

You’ll join a close-knit, agile team built on trust, support, and cups of tea. You’ll collaborate and contribute through daily catch-ups and fast feedback sessions.

If you’re friendly, organized, and proactive, we’d love to hear from you.  

The Role

Here’s what you’ll do:

  • Create screencast-style video tutorials from recording to editing
  • Experiment with different short and longer video content across our platform
  • Helping to shape the content and direction of our Help Center
  • Become a master typeformer and educator

You

Here’s what we’re after:

  • You’re a native English speaker
  • You can project enthusiasm and fun with your voice (check out this example!)
  • You have video recording and editing experience
  • You have writing skills (technical or creative)
  • You’re good at narrative and storytelling
  • You’re a confident user of Photoshop and Adobe Premiere Pro
  • You’ve held customer-facing or educational roles in the past
  • You’re tech savvy

Nice to have:

  • You have experience in customer education
  • You know how to use Sketch and After Effects
  • You’re proficient in Spanish
  • You have an analytical approach and are metrics-driven

Interested? Hit Apply now to start the conversation.

*Today, more than 2.5M people from all over the world use Typeform. We celebrate the diversity of our customer base, and we want our employees to reflect those differences. At Typeform, we’re committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We strive to be a more equal opportunity workplace.

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Why work at Typeform?

Good question. Here’s a few reasons...
  • Great culture

    Humble. Creative. Friendly. Talented. These are the people we hire and this is how our working culture is shaped.

  • Over 30 nationalities

    Typeform is a melting pot of nationalities. Every day we learn something new about somewhere new.

  • Make yourself at home

    Quiet spaces. Social spaces. Outdoor spaces. Our office is designed for you—we’ll even buy you slippers to walk around in.

  • Flexible working hours

    Some of us are morning people, some of us are night owls. We focus on results, not what time you arrive.

  • ¿Me entiendes?

    Moving to a new country can be scary. With our free Spanish & English lessons, you’ll feel at home in no time.

  • Private health insurance

    As well as happy, we want you to be healthy. That’s why you get the best medical care with our health insurance.

  • Fuel for thought

    Enjoy a healthy balanced lunch, and grab fresh fruit, juices, and coffee whenever you want. Oh, and our reception’s a bar—with beer.

  • Discounted gym access

    Like to exercise your muscles as much as your brain? Access 100s of gyms around Barcelona for next to nothing.

  • Keep on learning

    With our resource library and a learning & development structure, you’ll have everything you need to help you grow.