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Junior Business Analyst

At Typeform, our goal is simple: help businesses solve everyday jobs with next-gen forms.

We’ve spoken to customers who’ve managed to do just that. But we’d like to go deeper. Who are our customers? What do they want? How can we serve them better?

That’s where you come in. We’re building a new Strategy team to help us become a customer-centric company, and we need a business analyst to make an immediate impact.

Here’s Òscar, Head of Strategy:

“You’ll help us change the way the company works, so we can truly align Typeform’s products with the needs of our customers, to become a customer centric company.”

You’ll join and shape a new team that think critically,  talk openly, and always maintain a desire to learn. You’ll work closely with the head of strategy and the CEO, clearly communicating the customer perspective and the state of the market.

The role

Here’s what you’ll do:

  • Discover who our customer is, what they want, and how we can serve them.
  • Understand each customer’s experience and map their journeys.
  • Analyze the market, discovering its value chain and the main complementary and substitute products to Typeform.
  • Analyze our competitors and show us what they’re doing differently to us.
  • Help define our strategies and their action plans.
  • Check and assess internal KPI and financial data.
  • Work with the leadership team and the CEO to answer key company questions. You’ll help them prepare presentations and reports.

You

Here’s what we’re after:

  • You have at least 6 months of internship experience, preferably in a top consulting firm, SaaS environment, or a tech company.
  • You recently graduated in business administration, BA or MA. You can show us how you excelled academically.
  • You’re analytical, goal-oriented, and hard-working.
  • People recognize you as a great communicator and presenter, both written and verbal.
  • You love working in a team, and with people from different teams.
  • You’re always finding solutions to problems. You’re keen to approach a problem in a way no one else thought about.
  • You’re fluent in English.
  • You’re great with Excel and PowerPoint.
  • Your default mode is: “What about the customer?”
  • You can work well flying solo.
  • You thrive in a fast-paced environment that’s always changing.

These things aren’t essential, but they’ll help you hit the high score:

  • You’ve worked in a company that’s committed to fast growth.
  • You’ve worked in truly customer-centric company.
  • You’ve already used Typeform and know a bit about our customers.
  • You know the difference between a shiba-inu and a akita-inu (we like dogs).

Interested? Hit Apply now to start the conversation.

*Today, more than 2.5M people from all over the world use Typeform. We celebrate the diversity of our customer base, and we want our employees to reflect those differences. At Typeform, we’re committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We strive to be a more equal opportunity workplace.

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Why work at Typeform?

Good question. Here’s a few reasons...
  • Great culture

    Humble. Creative. Friendly. Talented. These are the people we hire and this is how our working culture is shaped.

  • Over 30 nationalities

    Typeform is a melting pot of nationalities. Every day we learn something new about somewhere new.

  • Make yourself at home

    Quiet spaces. Social spaces. Outdoor spaces. Our office is designed for you—we’ll even buy you slippers to walk around in.

  • Flexible working hours

    Some of us are morning people, some of us are night owls. We focus on results, not what time you arrive.

  • ¿Me entiendes?

    Moving to a new country can be scary. With our free Spanish & English lessons, you’ll feel at home in no time.

  • Private health insurance

    As well as happy, we want you to be healthy. That’s why you get the best medical care with our health insurance.

  • Fuel for thought

    Enjoy a healthy balanced lunch, and grab fresh fruit, juices, and coffee whenever you want. Oh, and our reception’s a bar—with beer.

  • Discounted gym access

    Like to exercise your muscles as much as your brain? Access 100s of gyms around Barcelona for next to nothing.

  • Keep on learning

    With our resource library and a learning & development structure, you’ll have everything you need to help you grow.