Help us make things a little more human

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Data & Analytics

Data Scientist Technical Lead

About Typeform

Founded circa 2012 in Barcelona, Typeform was founded by two designers: David Okuniev and Robert Muñoz. Their mission? Make online forms a little more human. Today, Typeform works on the future of online forms. Powering your brand’s interactions with beautifully designed, professional-looking online forms that people just love. Create forms, surveys, quizzes (and so much more) to grow your audience, improve just about anything, and validate (or invalidate) your best ideas.

The most important interaction on the web is the exchange of information between a brand and its audience. And that exchange usually happens through online forms. We believe that even a utility like online forms should be remarkable. Our customers say they get more answers from their audience and even the occasional compliment. Make every interaction count.

Typeform is a team of over 200 people representing 30 countries.

We have offices in Barcelona, Spain and in San Francisco, United States.

About the Team

At Typeform, the Data team is making data our #1 asset. And we know how important that is— our product helps people collect information in the best way possible, by making it conversational.  

That’s why we need you. We’re looking for a Data Scientist Technical Lead to work within the Marketing or Customer Insights and Analytics team.

The Marketing Insights and Analytics Team is focused on unlocking customer acquisition. We are responsible for Market Research, Data Analysis, and development of optimization models to enable data-driven decisions and automated optimizations in marketing.

The Customer Insights and Analytics Team is focused on unlocking customer engagement and retention. We are responsible for identifying and monitoring initiatives that drive customer value, understanding the needs and sentiments of our current customers for Customer Success and Product team to improve our value proposition.

The Role

Here’s what you’ll do:

  • Develop and maintain models to predict customer engagement, LTV and retention
  • Develop non-production machine learning models to predict customer behaviour that will eventually get deployed by ML Engineer/ ML Expert.
  • Continuously derive insights from our customers' behaviours & journeys with advanced machine learning or statistical techniques.
  • Be a subject matter expert, drive technical innovation through active research and applications of new theories, techniques, and technologies.
  • Advise other Data Scientists on best practices and methodologies. Collaborate, learn, share, and brainstorm with them.
  • You’ll define and update key operating and user-engagement metrics that help us understand the health and forecast the future of our business
  • Work towards turning our forms into dynamic interfaces that adapt to consumer inputs, provide feedback and offer an experience that resembles interaction with another human
  • Communicate results and insights from your analyses to our top stakeholders, including founders and investors.

You

Here’s what we’re after:

  • You’ve got +10 years of directly relevant, tech industry work experience as a  statistician/data scientist
  • You have a deep expertise of statistical modelling / applied machine learning with a focus on churn prediction, customer behavioural clustering, LTV. Experience with A/B and multivariate analysis, test design and implementation
  • Strong mentorship skills with demonstrated experience collaborating with team members and learning new techniques
  • You’re pragmatic. You value simple and effective solutions over complicated brain-melters.
  • You can take a complex concept and make it sound simple, using clear visual references to help.
  • You like taking on big challenges—given the appropriate time and resources.
  • You’re hungry to learn and embrace healthy debate.
  • You're empathic, enthusiastic, and collaborative.
  • You’ve are proficient building queries with SQL
  • You have experience with AWS or other cloud systems
  • You are an expert in Python and have some experience in implementation (Scala/Java).
  • Having a working knowledge of Big Data technologies (mostly Spark and Redshift ) is a plus
  • You’re fluent in English and eager to work in a multicultural, international environment.

Think you’re a good fit? Hit apply—success might be just around the corner 😉

*Today, more than 2.5M people from all over the world use Typeform. We celebrate the diversity of our customer base, and we want our employees to reflect those differences. At Typeform, we’re committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We strive to be a more equal opportunity workplace.

Still browsing?

Like rummaging around the back of your couch, you won’t always find what you’re looking for straight away. Check out our other open positions.

Why work at Typeform?

Good question. Here’s a few reasons...
Culture

Great culture

Humble. Creative. Friendly. Talented. These are the people we hire and this is how our working culture is shaped.
Nationalities

Over 30 nationalities

Typeform is a melting pot of nationalities. Every day we learn something new about somewhere new.
Slippers

Make yourself at home

Quiet spaces. Social spaces. Outdoor spaces. Our office is designed for you—we’ll even buy you slippers to walk around in.
Flexible

Flexible working hours

Some of us are morning people, some of us are night owls. We focus on results, not what time you arrive.
spanish

¿Me entiendes?

Moving to a new country can be scary. With our free Spanish & English lessons, you’ll feel at home in no time.
Health

Private health insurance

As well as happy, we want you to be healthy. That’s why you get the best medical care with our health insurance.
Barception

Fuel for thought

Enjoy a healthy balanced lunch, and grab fresh fruit, juices, and coffee whenever you want. Oh, and our reception’s a bar—with beer.
Gym-v2

Discounted gym access

Like to exercise your muscles as much as your brain? Access 100s of gyms around Barcelona for next to nothing.
Books

Keep on learning

With our resource library and a learning & development structure, you’ll have everything you need to help you grow.

How you ask is everything.