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Customer Success

Head of Reseller (San Francisco)

About Typeform

Founded circa 2012 in Barcelona, Typeform was founded by two designers: David Okuniev and Robert Muñoz. Their mission? Make online forms a little more human. Today our purpose is simple: to reinvent how brands and communities interact, so they can bring their best to every interaction.

We believe that when people bring their best to every interaction, good things happen. We also believe that the most important interaction on the web is the exchange of information, and that exchange usually happens through online forms. As technology evolves, we want to continue to help companies bring their best to their communities, so they get the data they need to grow their organizations.  Join us in making every interaction count.

Typeform is a team of over 200 people representing 30 countries. Typeform is backed by fantastic investors – General Atlantic, Index Ventures, Point Nine Capital, RTAventures, and Connect Ventures. We have offices in Barcelona, Spain and in San Francisco, United States. 

About the team

The Head of Reseller is based in San Francisco, as is the majority of the sales team. Reporting to the Global Head of Business Development, you will be working closely with the product marketing & brand departments to launch and optimize a successful reseller program for identified marketing agencies. 

About the Role 

The Head of Reseller will work with the Reseller team to scale new growth in our agency program and as well as be accountable for team metrics and goals. They will coach and manage the professional developement of their team. Additionally, they will work with product marketing to identify the ideal agency profile and find opportunities to enable the reseller team to make reselling Typeform valuable and frictionless for agencies.

Here's what you'll be doing: 

  • Create and manage a channel sales/reseller team, including defining and managing KPIs   
  • Develop an agencies program, working with other company teams to continue to define target agencies, orchestrate outreach, define onboarding and sales goals  
  • Optimize the onboarding and certification process  
  • Hands-on management of agencies in the program
  • Collaborate with product marketing and brand to create marketing materials

About you 

Here's the kind of person we're after: 

  • Strong reseller program experience, ideally having built and rolled out a program for a SaaS company 
  • You have successfully managed and scaled a team, as well as defined and used metrics to drive business.
  • You possess sound experience working with marketing agencies or SaaS resellers.
  • You have successfully developed a sales process from scratch, including developing a list of targets, orchestrating outreach, developing a pipeline, driving contracts to close and expanding revenue of existing accounts. 
  • You know what it's like working with product marketing to develop sales enablement materials and following an account-based model.
  • Bias towards action, a manager who doesn’t mind rolling up their sleeves to get stuff done 
  • A sense of humor and humbleness

Think you’re a good fit? Hit apply—success might be just around the corner 😉

*Today, more than 2.5M people from all over the world use Typeform. We celebrate the diversity of our customer base, and we want our employees to reflect those differences. At Typeform, we’re committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We strive to be a more equal opportunity workplace.




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Why work at Typeform?

Good question. Here’s a few reasons...
Culture

Great culture

Humble. Creative. Friendly. Talented. These are the people we hire and this is how our working culture is shaped.
Nationalities

Over 30 nationalities

Typeform is a melting pot of nationalities. Every day we learn something new about somewhere new.
Slippers

Make yourself at home

Quiet spaces. Social spaces. Outdoor spaces. Our office is designed for you—we’ll even buy you slippers to walk around in.
Flexible

Flexible working hours

Some of us are morning people, some of us are night owls. We focus on results, not what time you arrive.
spanish

¿Me entiendes?

Moving to a new country can be scary. With our free Spanish & English lessons, you’ll feel at home in no time.
Health

Private health insurance

As well as happy, we want you to be healthy. That’s why you get the best medical care with our health insurance.
Barception

Fuel for thought

Enjoy a healthy balanced lunch, and grab fresh fruit, juices, and coffee whenever you want. Oh, and our reception’s a bar—with beer.
Gym-v2

Discounted gym access

Like to exercise your muscles as much as your brain? Access 100s of gyms around Barcelona for next to nothing.
Books

Keep on learning

With our resource library and a learning & development structure, you’ll have everything you need to help you grow.

How you ask is everything.