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General

Junior Strategy Analyst

About Typeform

At Typeform, we envision a world of more personal business relationships. Do you want to live in a world where business relationships feel more personal? We do. Our mission is to inspire brands to have meaningful conversations, at scale. And when we say meaningful, we mean personal, relevant, contextual and beautiful. The customer experience is everything!

Do you agree? Does it motivate you? Do you want to help us make it happen?

About the Team

In the Strategy team, we are the matchmaker between Typeform - the Market, and our goal is to empower Typeform and Typeformers to bring more value to the customer through business, customer, market and competitive insights and recommendations.

Who are our customers? What do they want? How can we serve them better? How do they perceive Typeform? How could we bring them much more value? Which is the future of Typeform? These are examples of questions that we answer everyday in the Strategy Team. We are growing our Strategy team because they are too many questions that we have not answered yet and many more challenges ahead. That’s where you come in. We need people like you to answer them and help Typeform bring more value to our customers. 

Here’s Òscar, Director of Strategy:

“Typeform envisions a work where every interaction counts and we want to lead this movement. We want to be sure that our customers bring their best to every interaction and create meaningful conversations with their own customers.” 

You’ll join and shape a great team of 5 people that thinks critically,  talks openly, and always maintains a desire to learn. You’ll work closely with the team, the Director of strategy and the CEO, clearly communicating the customer perspective and the state of the market. 

About the Role

What you’ll do:

  • Discover who our customer is, what they want, and how we can serve them.
  • Understand each customer’s experience and map their journeys.
  • Analyze the market, discovering its value chain and the main complementary and substitute products to Typeform.
  • Analyze our competitors and show us what they’re doing differently to us.
  • Help define our strategies and their action plans.
  • Check and assess internal KPI and financial data.
  • Work with the leadership team and the CEO to answer key company questions. You’ll help them prepare presentations and reports.

About You

Here's what we are after:

  • You have at least 6 months of internship experience, preferably in a top consulting firm, SaaS environment, or a tech company.
  • You recently graduated in business administration, BA or MA. You can show us how you excelled academically.
  • You’re analytical, goal-oriented, and hard-working.
  • People recognize you as a great communicator and presenter, both written and verbal.
  • You love working in a team, and with people from different teams.
  • You’re always finding solutions to problems. You’re keen to approach a problem in a way no one else thought about.
  • You’re fluent in English.
  • You’re great with Excel and PowerPoint.
  • Your default mode is: “What about the customer?”
  • You can work well flying solo.
  • You thrive in a fast-paced environment that’s always changing.

It'd be amazing if you also have:

  • You’ve worked in a company that’s committed to fast growth.
  • You’ve worked in truly customer-centric company.
  • You’ve already used Typeform and know a bit about our customers.
  • You know the difference between a shiba-inu and a akita-inu (we like dogs).

Think you’re a good fit? Hit apply—success might be just around the corner 😉

*Today, more than 2.5M people from all over the world use Typeform. We celebrate the diversity of our customer base, and we want our employees to reflect those differences. At Typeform, we’re committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We strive to be an equal opportunity workplace.

 

Still browsing?

Like rummaging around the back of your couch, you won’t always find what you’re looking for straight away. Check out our other open positions.

Why work at Typeform?

Good question. Here’s a few reasons...
Culture

Great culture

Humble. Creative. Friendly. Talented. These are the people we hire and this is how our working culture is shaped.
Nationalities

Over 30 nationalities

Typeform is a melting pot of nationalities. Every day we learn something new about somewhere new.
Slippers

Make yourself at home

Quiet spaces. Social spaces. Outdoor spaces. Our office is designed for you—we’ll even buy you slippers to walk around in.
Flexible

Flexible working hours

Some of us are morning people, some of us are night owls. We focus on results, not what time you arrive.
spanish

¿Me entiendes?

Moving to a new country can be scary. With our free Spanish & English lessons, you’ll feel at home in no time.
Health

Private health insurance

As well as happy, we want you to be healthy. That’s why you get the best medical care with our health insurance.
Barception

Fuel for thought

Enjoy a healthy balanced lunch, and grab fresh fruit, juices, and coffee whenever you want. Oh, and our reception’s a bar—with beer.
Gym-v2

Discounted gym access

Like to exercise your muscles as much as your brain? Access 100s of gyms around Barcelona for next to nothing.
Books

Keep on learning

With our resource library and a learning & development structure, you’ll have everything you need to help you grow.

How you ask is everything.