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Marketing & Growth

Junior Social Media Specialist

About Typeform

One sunny Barcelona morning, two designers sat down to build a beautiful lead gen form for a bathroom company’s showroom. They ended up reimagining the data collection experience, and realized it was one idea they wouldn’t be flushing down the toilet. Today, Typeform is a team of over 300 people from more than 35 countries, with offices in Barcelona, Spain and San Francisco, US.

We’re building a world where brands, businesses, and their communities can have more personal relationships with the people who matter most. To do this, we give people the tools they need to have conversational experiences at scale—because meaningful relationships start with conversations.

From online lead forms and engaging quizzes, to face-to-face encounters in the office, help us build more meaningful relationships, one conversation at a time.

About the Team

You’ll report to the Head of Content as part of the Brand & Communications pillar within the Marketing team. You’ll work with key people from our Product, Marketing, and Creative teams, such as copywriters, video strategists and a social media expert. 

You’ll help look after our social media channels—creating and sharing content, engaging in conversations with our social audience, and gathering insights to inform decision-making at Typeform. In other words, you’ll start from empathy and smash together your analytical and creative minds, to deliver value both to customers and the business.

About the Role 

Here’s what you’ll do:

  • Engage fans, followers, industry professionals, and potential customers to build and maintain positive relationships
  • Accurately convey our brand voice and contribute to its development
  • Work with the Social Media Specialist to align communication with our social strategy
  • Monitor and analyse online conversations, reviews, and testimonials—then report your insights to internal stakeholders
  • Oversee campaigns to increase reviews on sites like Trustpilot, G2 Crowd, GetApp, SoftwareAdvice, and Capterra
  • Identify user-generated content related to our brand
  • Develop, launch, and maintain community initiatives
  • Create content in different formats for social media

About you

Typeform is growing very rapidly. With growth, comes ambiguity and frequent change. To be successful in this role, you must be a highly motivated, proactive self-starter who can operate in a dynamic environment of a fast-growing company. You must be a strategic thinker and an exceptional relationship builder. 

Here’s what we’re after:

  • You’re native in English (US preferred) and emoji 😉
  • You’ve got excellent verbal and written communication skills
  • You’ve excellent knowledge of Facebook, Twitter, LinkedIn, Pinterest, Instagram, Google+ and other social media best practices
  • You are a strategic thinker with experience in launching community initiatives
  • Experience in managing and overseeing social media content
  • You can tell us why reviews and user-generated content is an important step in the purchase cycle for SaaS companies
  • You know when it’s appropriate to crack a joke and when to stick to a professional tone
  • You can steer conversations down constructive paths
  • You’ve got this sensitivity to understand our audience
  • You’re a critical thinker with problem-solving skills 
  • You’re comfortable on camera excited to become a #VideoAsker
  • You have a wide understanding of SEO and web traffic metrics
  • You’re familiar with fast-paced tech companies or startups
  • You love collaboration—it’s all about the team
  • You’re empathetic, honest, and love getting to know people 
  • You hold a Degree in Marketing or relevant field 

Bonus round (not compulsory, but you’ll hit the high score):

  • You’ve got experience using social media management tools like Hootsuite and SproutSocial.
  • You have some experience using project management tools such as Asana, Trello, or similar.
  • You have experience using some content creation tools like Canva and Figma.

 Think you’re a good fit? Hit apply—success might be just around the corner 😉

*Today, more than 2.5M people from all over the world use Typeform. We celebrate the diversity of our customer base, and we want our employees to reflect those differences. At Typeform, we’re committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We strive to be an equal opportunity workplace.

Still browsing?

Like rummaging around the back of your couch, you won’t always find what you’re looking for straight away. Check out our other open positions.

Why work at Typeform?

Good question. Here’s a few reasons...

Great culture

Here a typeform we put our customer first, starting from empathy we know that we win (and lose) together. And most importantly remember to bring joy to the journey along the way. This is how we create a meaningful culture.

Over 35 nationalities

Typeform is a diverse group of professionals from all over the world. With so many different perspectives, we get to learn from each other every day.

Make yourself at home

Typeform's future is a hybrid. Which means we work to support you in working at your best whatever that may mean. Our offices in Barcelona and San Francisco are designed for you, if you need them and when you need them!

Flexible working hours

We love working together, so we have office hours to ensure we get to collaborate, but of course we always offer flexibility. Some of us are morning people, some of us are night owls. We focus on results, not what time you start working.

¿Me entiendes?

If you just moved to Spain, our language courses can help you settle fast. You'll feel home in no time. Working from another location? You are welcome to join and improve your language skills! After all as they say those that conjugate together, stay together.

Private health insurance

As well as happy, we want you to be healthy. That’s why you get the best medical care with our health insurance.

Discounted gym access

Like to exercise your muscles as much as your brain? We offer you a discounted gym access in Barcelona and gym reimbursement if you are based in the US.

Keep on learning

At Typeform, you'll learn something new every day, and we encourage you to keep developing yourself professionally with your own L&D budget.

How you ask is everything.