Help us make things a little more human

Read employee reviews on:Glassdoor
Marketing & Growth

Brand Experience Strategist

About Typeform

One sunny Barcelona morning, two designers sat down to build a beautiful lead gen form for a bathroom company’s showroom. They ended up reimagining the data collection experience, and realized it was one idea they wouldn’t be flushing down the toilet. Today, Typeform is a team of over 300 people from more than 35 countries, with offices in Barcelona, Spain and San Francisco, US.

We’re building a world where brands, businesses, and their communities can have more personal relationships with the people who matter most. To do this, we give people the tools they need to have conversational experiences at scale—because meaningful relationships start with conversations.

From online lead forms and engaging quizzes, to face-to-face encounters in the office, help us build more meaningful relationships, one conversation at a time.

About the Team

You’ll work closely with the Director of Brand to help position Typeform and its products as leaders in their category. You’ll help with the planification and execution of Typeform's strategy, and work with internal teams across departments to increase brand awareness, engagement, and affinity to drive more word of mouth.

We deliver both business and customer value by exercising our imagination to first "create data", and then using that data to make better decisions, or be "data driven".

About the Role 

What you’ll do:

  • Create strategies and executable plans that deepen the positioning of the category, brand, and products within and beyond Typeform
  • Analyse the market and cultural trends for developing hypotheses, running tests, and experiments boldly
  • Execute both internal and external brand campaigns together with an impact measurement 
  • Track our brand KPIs and analytics to drive future decisions
  • Provide multi-touchpoint actionable insights from the brand strategy to drive long-term brand value and immediate business impact
  • Oversee campaign strategy and its execution
  • Drive experimental projects that potentially can lead Typeform to new products
  • Help to turn Brand & Communication into a profit center for the business
  • Make Typeform the future of conversational experiences
  • Develop strategic plans and inspiring focused briefs for the Brand Innovation team to create breakthrough ideas
  • Identify opportunities to advance brand/category strategy across the business
  • Develop our brand architecture along with our Director of Brand, Director of Strategy, and CEO
  • Merge cross-functional efforts with our Head of PR (and other teams) for planning media activities
  • Work collaboratively with our Content Experience team to develop our content distribution plan

About you

Typeform is growing very rapidly. With growth, comes ambiguity and frequent change. To be successful in this role, you must be a highly motivated, proactive self-starter who can operate in a dynamic environment of a fast-growing company. You must be a strategic thinker and an exceptional relationship builder. 

Here’s what we’re after:

  • 3+ years of experience positioning brands. You are insights-driven and are a customer advocate—truly understanding how a brand does impacts people's perceptions
  • Strong self-management capabilities to achieve final, high-quality, impactful results
  • Exceptional analytical skills, experience driving revenue & advertising median growth to hit financial plans and targets
  • Proficiency on taking in a huge amount of seemingly unrelated data, ideas and random thoughts, and creating a focused Big Idea from the chaos
  • Ability to bring a people-first mindset, with a passion for cross-functional collaboration
  • Being a problem solver, process oriented, ability to foster team spirit and performance
  • Initiating and caring about process and results, being responsible and accountable
  • Ability to work with limited resources and constraints to produce creative work
  • Strong English communication and presentation skills, written and verbal

Bonus round (not compulsory, but you’ll hit the high score):

  • Have 2+ years of experience in SaaS environments or high growth companies
  • Already used Typeform and know a bit about our customers
  • Have familiarity with U.S. pop culture and the U.S. market in general
  • Have read "Badass" by Kathy Sierra

 Think you’re a good fit? Hit apply—success might be just around the corner 😉

*Today, more than 2.5M people from all over the world use Typeform. We celebrate the diversity of our customer base, and we want our employees to reflect those differences. At Typeform, we’re committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We strive to be an equal opportunity workplace.



Still browsing?

Like rummaging around the back of your couch, you won’t always find what you’re looking for straight away. Check out our other open positions.

Why work at Typeform?

Good question. Here’s a few reasons...
Culture

Scaling a meaningful culture

We start from empathy, always with the customer in mind. We bring our best everyday, owning our mistakes, remaining accountable, delivering results fast and learning faster. We win (and lose) together. And we encourage each other along the way, adding a human touch.
Slippers

Make yourself at home

Today we are a Hybrid company, learning to get the best of in-office and WFH environments, constantly learning and improving to help everyone have the best setup for success. Some examples are: top-notch gear, WFH setup + monthly support allowance, private health insurance, mental health support, discounted gym access, wonderful events and many other perks.
Flexible

Flexibility is king

As we scale, we are upgrading our ways of working to adapt to a more asynchronous way of working, which combined with all the flexibility you need to perform like a grown-up who does not need to be chased, eases night-owls and early birds from all over the world to go the extra mile and deliver their best work ever.
Nationalities

Over 35 nationalities

Typeform is a diverse and inclusive group of professionals from all over the world on a mission to Inspire brands to have meaningful conversations, at scale. With so many different perspectives, we get to learn from each other, improving ourselves every day.
Books

Keep on learning

At Typeform, you'll learn something new every day. Growing fast means more opportunities for everyone, and we encourage you to drive your own journey with us and keep developing yourself professionally with your own L&D budget.
spanish

¿Me entiendes?

If you just moved to Spain, our language courses can help you settle fast. You'll feel home in no time. Working from another location? You are welcome to join and improve your language skills! After all, as they say, those that conjugate together, stay together.

How you ask is everything.