Director of Analytics

About Typeform

One sunny Barcelona morning, two designers sat down to build a beautiful lead generation form for a bathroom company's showroom. They ended up reimagining the data collection experience, and realized it was one idea they wouldn't flush down the toilet. Today, Typeform is a team of over 400 people from more than 35 countries, with offices in Barcelona, Spain and San Francisco, US.

We're building a world where brands, businesses, and their communities can have more personal relationships with the people who matter most. To do this, we give people the tools they need to have conversational experiences at scale—because meaningful relationships start with conversations.

From online lead forms and engaging quizzes, to face-to-face encounters in the office, help us build more meaningful relationships, one conversation at a time.

About the Role

We are seeking an outstanding Director of Analytics who will report directly to the VP of Data. You will lead a team of business intelligence and analytics experts, documenting and managing business, growth, and product performance metrics, explaining metrics behaviours to business leaders, and leading analytical projects that impact the business performance.

Here's what you'll do:

  • Lead the Analytics function at Typeform.
  • Lay out a compelling Analytics Strategy and a corresponding team structure
  • Work with Growth, Customer Engagement, Core Product, Field and FP&A, to determine the core set of business KPIs.
  • Build and curate a metrics tree linking input to output metrics.
  • Drive adoption of best experimentation practices amongst the teams.
  • Monitor and explain the performance of the company, communicate unexpected changes in metrics and trends.
  • Develop reports and dashboards to support the goals of the business.
  • Partner with the Data Platform team to establish new tracking requirements, and integrate the required data sources and tools.
  • Partner with the Data Science chapters to enrich the metrics with advanced, predictive, and prescriptive analytics.
  • Lead the creation of a consolidated knowledge base about the business and about our customers.
  • Lead the adoption of our experimentation platform.

The role can be based anywhere in the US, with preference for the East Coast as most of the team is in Europe at the moment.

About You

Here's what we are after:

  • Experience building, leading, and motivating Analytics teams within larger companies in the technology industry.
  • Experience implementing and monitoring SaaS performance metrics.
  • Experience implementing company-wide metrics trees
  • Ability to draw conclusions from data and to translate business needs into technical data requirements.
  • Experience managing remote teams across multiple time zones
  • Leadership experience with high-growth, SaaS products within larger companies
  • Technical expert, who can help individuals build data models, put code into production or be part of the conversation on the right databases for DWH needs.

We're now a remote first company so this job can be based in our office in Barcelona or as a remote role in Spain. We also recruit remotely in the Netherlands, Germany, France, Ireland, Poland, Portugal, Romania and the UK as long as you do not require visa sponsorship. You'll be made to feel at home from the first moment, thanks to our thoughtfully designed remote onboarding. You'll get a €1,000 one-off payment to kit out your home office, plus €120 per month to cover any extra expenses. Other benefits include flexible working hours, a learning and development budget and private health insurance.

Interested? Hit Apply now and show us what you've got.

Today, more than 2.5M people from all over the world use Typeform. We celebrate the diversity of our customers, and we want our employees to reflect those differences. At Typeform, we're committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We aim to be a more equal opportunity workplace.

Interested? Hit apply and show us what you've got.

Apply now

Why work at Typeform?

Good question. Here are a few reasons...

Scaling a meaningful culture

We start from empathy, always with the customer in mind. We bring our best everyday, owning our mistakes, remaining accountable, delivering results fast and learning faster. We win (and lose) together. And we encourage each other along the way, adding a human touch.

Make yourself at home

Today we are a Hybrid company, learning to get the best of in-office and WFH environments, constantly learning and improving to help everyone have the best setup for success. Some examples are: top-notch gear, WFH setup + monthly support allowance, private health insurance, mental health support, discounted gym access, wonderful events and many other perks.

Flexibility is king

As we scale, we are upgrading our ways of working to adapt to a more asynchronous way of working, which combined with all the flexibility you need to perform like a grown-up who does not need to be chased, eases night-owls and early birds from all over the world to go the extra mile and deliver their best work ever.

Over 35 nationalities

Typeform is a diverse and inclusive group of professionals from all over the world on a mission to Inspire brands to have meaningful conversations, at scale. With so many different perspectives, we get to learn from each other, improving ourselves every day.

Keep on learning

At Typeform, you'll learn something new every day. Growing fast means more opportunities for everyone, and we encourage you to drive your own journey with us and keep developing yourself professionally with your own L&D budget.

¿Me entiendes?

If you just moved to Spain, our language courses can help you settle fast. You'll feel home in no time. Working from another location? You are welcome to join and improve your language skills! After all, as they say, those that conjugate together, stay together.

How you ask is everything.

Start creating