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Technical Writer

Are you passionate about writing engaging, useful, and friendly educational articles? Are you obsessed with grammar and perfect punctuation? Do you like the Oxford comma? Do you care about customers? Are you organized with a ‘let’s get stuff done’ attitude? If this sounds like you, it’s time we had a chat.

Typeform makes beautiful, conversational forms. And we’re growing fast.

We’re looking for a talented, detail-oriented technical writer to create amazing, educational content to join our small team.

Key Responsibilities

  • Write clear, friendly, and useful how-to articles
  • Work with the Education team on operational tasks and projects
  • Prioritize Help Center articles with the Technical Writer team
  • Analyze customer feedback and apply it to improve documentation
  • Thoroughly edit texts, contribute to other copy such as emails, video scripts and in-app messages
  • Work closely with the Customer Success team to be up to date on user pain points
  • Work closely with the Editorial team to ensure our Help Center is consistent with our brand guidelines

Requirements

  • A native English speaker
  • A confident writer, with a friendly and clear style
  • Curious, proactive, and able to get things done
  • Impeccable spelling and grammar with a thirst for perfection
  • Tech savvy
  • Ability to create annotated images for articles (using Photoshop, or Sketch)
  • Ability to project manage and to keep things on track
  • Be able to work autonomously and really own projects

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Why work at Typeform?

Good question. Here’s a few reasons...
  • Great culture

    Humble. Creative. Friendly. Talented. These are the people we hire and this is how our working culture is shaped.

  • Over 30 nationalities

    Typeform is a melting pot of nationalities. Every day we learn something new about somewhere new.

  • Make yourself at home

    Quiet spaces. Social spaces. Outdoor spaces. Our office is designed for you—we’ll even buy you slippers to walk around in.

  • Flexible working hours

    Some of us are morning people, some of us are night owls. We focus on results, not what time you arrive.

  • Half-day Fridays

    Whether you head to the barception for a drink or do your own thing, you can put down tools early on Fridays.

  • ¿Me entiendes?

    Moving to a new country can be scary. With our free Spanish & English lessons, you’ll feel at home in no time.

  • 24 days of holiday

    Actually, it’s 23, but we throw in your birthday too :) There’s plenty to explore in and out of Barcelona—enjoy!

  • Private health insurance

    As well as happy, we want you to be healthy. That’s why you get the best medical care with our health insurance.

  • Top-notch equipment

    Whatever your preferred technology, we believe you should have the best to help you be as productive as possible.

  • Fuel for thought

    Enjoy a healthy balanced lunch, and grab fresh fruit, juices, and coffee whenever you want. Oh, and our reception’s a bar—with beer.

  • Discounted gym access

    Like to exercise your muscles as much as your brain? Access 100s of gyms around Barcelona for next to nothing.

  • Keep on learning

    With our resource library and a learning & development structure, you’ll have everything you need to help you grow.

A mini typeform creator to use wherever you are.

Typeforms created on
LI TE
can't be edited
using a typeform.com account (yet)

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