In Customer Success, we support people to build the best typeforms they possibly can. That helps them make progress, and means they stick around for longer.
We’re looking for an experienced, talented, and detail-oriented technical writer to create amazing educational content to join our small team.
Here’s Jon, our Education Lead:
“In Education, we’re responsible for our customer facing Help Center, creating inspirational articles about typeforms and more. Our Help Center is a living document, requiring constant updating and curation. We work with teams across the company creating new content and curating current articles.
We’re looking for someone who’s motivated by writing clear, approachable articles that people find easy to read. Over the upcoming year we’ll have lots of new Typeform features to explain and showcase, and we’ll keep improving our Help Center, using data and customer feedback to make the best possible content. ”
If you’re meticulous in your quest to personalize support, able to anticipate someone’s needs before they even come up, and carry an empathy gland the size of the Camp Nou, we’d love to hear from you.
Here’s what you’ll do:
Here’s what we’re after:
Think you’re a good fit? Hit apply—success might be just around the corner ;-)
*Today, more than 2.5M people from all over the world use Typeform. We celebrate the diversity of our customer base, and we want our employees to reflect those differences. At Typeform, we’re committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We strive to be a more equal opportunity workplace.
Humble. Creative. Friendly. Talented. These are the people we hire and this is how our working culture is shaped.
Typeform is a melting pot of nationalities. Every day we learn something new about somewhere new.
Quiet spaces. Social spaces. Outdoor spaces. Our office is designed for you—we’ll even buy you slippers to walk around in.
Some of us are morning people, some of us are night owls. We focus on results, not what time you arrive.
Moving to a new country can be scary. With our free Spanish & English lessons, you’ll feel at home in no time.
As well as happy, we want you to be healthy. That’s why you get the best medical care with our health insurance.
Enjoy a healthy balanced lunch, and grab fresh fruit, juices, and coffee whenever you want. Oh, and our reception’s a bar—with beer.
Like to exercise your muscles as much as your brain? Access 100s of gyms around Barcelona for next to nothing.
With our resource library and a learning & development structure, you’ll have everything you need to help you grow.