THE CRM FOR SMALL TEAMS

Nurture and engage customers automatically

Put your customer relationship management on autopilot. Automatically save, enrich, and segment contacts, then keep them engaged with personalized follow-ups across email and SMS, all in Typeform.

LIST Building & Contact Enrichment

Enrich and keep contacts in the same database

Use customer management tools to create a single contact database that syncs every response and enriches it automatically, giving you a complete view of every lead for more informed follow-ups.

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Segmentation

Reach the right people with the right message

Group contacts based on their profile, interests, and experience. This makes it easier to personalize follow-ups and campaigns, so communications always feel relevant.

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Engagement

Follow up instantly to drive conversion

A built-in sales CRM means as soon as someone shows interest, they get a timely follow-up by email, SMS, or through your connected tools. Keep the conversation going without extra effort.

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product demo

See how it works

Contact hub

Capture, sync, and organize customer data with client management software that brings every form response into one centralized database.

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Dynamic contact profiles

Get instant context on who a contact is and how they've engaged using customer relationship software. A full activity timeline shows every touchpoint with timestamps and sources.

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Contact segments

Create custom audience segments that allow you to personalize any follow-up. As your targeting changes, so can your segmentation.

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Contacts analysis

This customizable contacts dashboard lets you track engagement, filter your audience, and stay on top of your leads in one place.

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Automation builder

Engage and convert customers with easy-to-build, multi-channel automations that respond instantly to form submissions or contact updates.

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Email builder

Easily create branded follow-up emails that look and feel like your forms.

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Text message (SMS) follow-ups

Send text (SMS) as an action within workflow automations. Multi-channel engagement (email + SMS) means faster follow-ups and higher engagement.

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Workflow integrations

Push contact updates to the tools you already use, like Slack, Zapier, and Mailchimp, without manual exports or third-party automation products.

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Time delay

Control the pace of your outreach perfectly by adding pauses in minutes, hours, or days between any start point or follow-up step.

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Try Contacts & Automations

Build better customer relations with Typeform’s AI-powered CRM solutions.