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SalesforceAirtable integration: Question mappings and FAQs
Find a list of compatible mappings and answers to some common questions about mapping Typeform questions with Airtable.
List of Typeform questions and compatible Airtable field types
Check which Airtable fields are compatible with your typeform’s questions here. Some question types are compatible with multiple field types.
| Typeform question type/value | Airtable field type |
| Number | Duration, Currency, Legacy, Percent Times100 |
| Opinion Scale | Rating |
| Number and Calculator Score | Number |
| Multiple Choice, Dropdown, Picture Choice | Multiple Selects |
| Date | Date |
| Long Text, Short Text, Hidden Fields | Long Text |
| Email and Hidden Fields | |
| Phone Number | Phone Number |
| Short Text, Hidden Fields | Single Line Text |
| Multiple Choice, Dropdown, Picture Choice | Single Select |
| Calendly, Website | URL |
| Yes/No, Legal | Checkbox |
| File Upload | Multiple Attachments |
| NPS® | Number |
The Payment, Matrix and Ranking question types are currently not supported by the integration.
Every choice in your Multiple Choice question must be mapped to a corresponding field in Airtable, and the options in your typeform question must match the options in your Airtable field. If your options are basil, parsley, and coriander in your typeform question, you'll need basil, parsley, and coriander in the matching Airtable field.
When mapping Multiple Choice questions to a Single Select field, make sure Multiple Selection is turned off in Question Settings (on the right-hand side of the Create panel).
We recommend mapping the Multiple Choice question in Typeform to the Multiple Select field type in Airtable instead of Single Select.
The mapping of the Other field in Multiple Choice questions is currently not supported. If you try to integrate a typeform that includes the Other field, the integration won't work.
Mapping the Single Select and Multiple Select field types in Airtable to the Yes/No question in Typeform is not supported.
When using the Long text field type in Airtable, make sure the setting for Enable rich text formatting is toggled off as it's not supported for this integration. However, the Enable rich text formatting setting is supported when you use the Typeform Extension in your Airtable.
You can find an overview of the available field types in Airtable here. You can also customize Airtable field types if you follow the instructions here.
Need some help troubleshooting the Airtable integration? Take a look at our Airtable integration troubleshooting guide here.
Can I map custom variables from typeform to an Airtable field?
Yes, you can map both Number and Text variables into corresponding Airtable fields.
Is the Ranking question type compatible with Airtable?
Unfortunately no. As a workaround, we recommend using the Google Sheets integration as it’s compatible with all question types including Ranking.
Can I map a typeform question to a Linked record field in Airtable?
No, our integration doesn’t support mapping questions to a Linked record field in Airtable.
Can I map Endings through the Airtable integration?
No, currently you can’t map End Screens or results to Airtable.
The Multiple Choice answer options match the options in the Airtable field, but I’m getting an error, what’s happening?
If you are mapping a Multiple Choice question, the options on both sides must match exactly, including spaces and case-sensitive characters. For example, if one of your Multiple Choice answers is "Typeform", the Airtable field you are mapping to must have the option "Typeform", and not "typeform" or "Type form".
Please also check if the text in your Multiple Choice answer options is in bold or italics in your typeform. If the text to your answer options is bolded or italicized, Airtable considers this as “not an exact match”.
Why do certain Airtable fields not appear in the dropdown list when mapping my typeform questions?
If you have a Long text field in your Airtable base with the Enable rich text formatting toggled on, the Airtable field won't appear in the list of dropdown options when mapping your typeform questions. The Enable rich text formatting setting is currently not supported when you connect Typeform with Airtable via Typeform's Connect panel.
You can toggle the Enable rich text formatting setting to off in your Airtable base and then refresh the Connect panel in your Typeform account for the Airtable field to appear. Alternatively, you can add a Typeform Extension to your Airtable base which supports the Enable rich text formatting setting.