How to remove trial features from your typeform

Is your typeform tagged as “Trial”? Not sure why this is happening or what to do?

We created trial mode to give you the opportunity to test our paid features for free. All trial typeforms under a Free account will be tagged as “Trial” and set to closed by default.

Don’t worry, though, it’s pretty easy to detect and remove these features and make your typeform public.

Why is my typeform tagged Trial?

Any typeform using the following features will be tagged as Trial:

If you have a typeform that is tagged as Trial it means the form has at least one of the above features enabled, or one that is not included in your plan.

To be able to switch your typeform to Public mode, you’ll have to remove the “Trial” tag. And to be able to do that, you’ll have to make sure you disabled every feature in your typeform not included in your plan.

How do I detect and remove trial features?

If you’re not sure which feature(s) are enabled in your typeform, just hover your mouse over the red Private icon at the top-left of the screen.

You can quickly check the questions in your typeform that have one or more paid features by looking for the little ‘Trial’ icons in the Create panel.

You need to remove all paid features, or all questions that take you above the 10 question limit if you want to share your typeform without upgrading your account.

Once you’ve removed all paid features, you have to make your typeform public again. To do this, click the Private icon, then click the red button. It will turn green, and your Typeform is now shareable again:

Below we explain how to detect if certain features are present in your typeform and how to remove them.

Logic Jump

If a question contains a Logic Jump it will be signaled by this little three-pronged icon…

To remove Logic Jumps, click one of the Logic Jump icons in the question and then hit the ‘‘ icon to remove the jump. Repeat this process for all Logic Jumps within a question.

For each Logic Jump, you’ll also need to remove whatever is in the ‘In ALL other cases jump to’ section.

Clicking the ‘x’ will reset this and prevent questions being skipped. The section should read ‘Choose one answer…’.

Screenshot showing how a deactivated logic jump looks

Hidden Fields

You can check if Hidden Fields are enabled by scrolling to the first question of your typeform in the editor. If they are enabled, you’ll see this icon, along with the names of the Hidden Fields.

Click the three dots in the Hidden Fields question, then hit Delete to remove it.

Respondent notifications

To find out if Respondent notifications are active, click on the Notifications icon (the little bell in the sidebar), then select the Respondent notifications tab. You can disable the feature simply by clicking on the toggle.

Payment question

A Payment question is represented by a green, credit card icon. To remove a question, select the three dots next to it and click Delete, as shown.

Calculator

You can check If the Calculator function is set up on any of your questions by looking for the little calculator-shaped icon next to the questions in the editor.

To remove calculations, first select the question, and click on the Calculator icon. Next, click the ‘’ button next to each calculation.

File Upload

You can spot a File Upload question by its blue icon, which has a folder symbol. To remove this from your typeform, click the three dots in the question, and select Delete.

Customized Thank You Screen

The screenshot below shows what a Thank You Screen icon looks like. To remove a Thank You Screen, simply click the three dots next to it, and hit Delete.

Unlimited questions

Remember that you’re allowed a maximum of 10 questions on a Free plan. If you have additional questions over this limit, your typeform will be flagged with the Trial icon. To remove questions, simply click the three dots in each question, and hit Delete.