Is your typeform tagged as “PRO”? Not sure why this is happening or what to do?
Don’t worry, though, it’s pretty easy to detect and remove these PRO features and make your typeform public.
Why is my typeform tagged PRO Trial?
Any typeform using the following features will be tagged as PRO:
- Logic Jump
- Hidden Fields
- Respondent notifications
- Payment question
- File upload
- Customized Thank You Screen
- Unlimited typeform questions
If you have a typeform that is tagged as “PRO” it means the form has at least one of the above PRO features enabled.
To be able to switch your typeform to Public mode, you’ll have to remove the “PRO” tag. And to be able to do that, you’ll have to make sure you disabled every PRO feature in your typeform.
How do I detect and remove PRO features?
If you’re not sure which PRO feature(s) are enabled in your typeform, just hover your mouse over the red padlock icon at the top of the screen.
You can quickly check the questions in your typeform that have one or more PRO features by looking for the little ‘PRO’ icons in the Create panel.
Below we’ll explain how to detect if certain PRO features are present in your typeform and how to remove them.
If a question contains a Logic Jump it will be signaled by this little three-pronged icon…
To remove Logic Jumps, click on the Logic Jump icon in the sidebar and then hit the ‘–‘ icon to remove the jump. Repeat this process for all Logic Jumps within a question.
For each Logic Jump, you’ll also need to remove whatever is in the ‘In ALL other cases jump to’ section.
Clicking the ‘x’ will reset this and prevent questions being skipped. The section should read ‘Choose one answer…’.
You can check if Hidden Fields are enabled by scrolling to the first question of your typeform in the editor. If they are enabled, you’ll see this icon, along with the names of the Hidden Fields.
Click on the Hidden Fields icon then on the trash can to remove them.
To find out if Respondent notifications are active, click on the Notifications icon (the little bell in the sidebar), then select the Respondent notifications tab. You can disable the feature simply by clicking on the toggle.
A Payment question is represented by a green, credit card icon. To remove a question, select it and click the trash can icon in the Question settings menu, as shown.
You can check If the Calculator function is set up on any of your questions by looking for the little calculator-shaped icon next to the questions in the editor.
To remove calculations, first select the question and click on the Calculator icon in the sidebar. Next, click the ‘–’ button next to each calculation.
You can spot a File Upload question by its gray icon, which has a folder symbol. To remove this from your typeform, click on the icon and then select the trash can icon in the Question settings menu.
Customized Thank You Screen
The screenshot below shows what a Thank You Screen icon looks like. To remove a Thank You Screen simply click this icon and hit the trash can icon in Question settings.
Remember that you’re allowed a maximum of 10 questions on a BASIC plan. If you have additional questions over this limit, your typeform will be flagged with the PRO icon. To remove questions simply click on the question icon and then hit the trash can icon in Question settings.