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First things first. What’s your name?

Ok {{field:3484435e-ab7c-4acd-ac10-c533a15d5e59}}, let’s start off with a simple one:

*How useful is our software for you?*

The software is really easy to use.

At the beginning, it was easy for me to figure out how to use the software.

On my screen, I like the look and feel of the software.

Thanks! Now we want you to think about *whether you find the software user-friendly*.

On a scale of 1-5, tell us how much you agree with these statements.

I find the software reliable.

When I use the software, I feel like my information is secure. 

Great! Right, time to get a bit personal: *do you trust us?*

Decide how much you agree with these two statements about whether we’ve earned your confidence! 😌

Which operating system do you mainly use the software on?

Have you had any problems with the software freezing or crashing?

Oh, sorry to hear that! Could you tell us whether the problem was a one-off or more of a recurring thing?

Have you had any problems with integrating the software with other software? 

Oh dear. We're sorry to hear that! Could you briefly explain what happened?

On a scale of 1-5, tell us how much you agree with the following statement:

*The software allows me to collaborate with other users as much as I need to.*

Good going! You’re just past the survey’s halfway point.

Now for a few quick questions about *compatibility* and* collaboration*.

Have you needed to contact our customer support?

… and could you tell us how helpful you found our support team?

Thank you {{field:3484435e-ab7c-4acd-ac10-c533a15d5e59}} for all this super useful info!

Just a quick question about *our customer support*.

This software is good value for money.

I would recommend this software to a friend.

Ok, almost there. Time for the nitty gritty.

On a scale of 1-5, tell us how much you agree with these statements about *our overall performance*.

(elements to modify, new features we could add, etc.)

Thanks for letting us know! So, final question.

*Any suggestions for how we could improve our software?* 

Thanks {{field:3484435e-ab7c-4acd-ac10-c533a15d5e59}}! We really appreciate your answers. Now if you’ll excuse us, we’re off to work on all that useful feedback you’ve provided!

Thanks for completing this typeform
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Software Evaluation Survey

Hi! Obviously we hope you _love_ using our software. But even if you’ve hit a few obstacles, help us improve by answering these quick questions.

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Make your market research fun - use this software evaluation form template to understand what your customers really think.

Improve your software product by getting feedback from users with this easy-to-use market research template

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Improve your software product by getting valuable feedback from users. Start now with this evaluation form template.

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Evaluate with ease and spend more time taking action with our range of evaluation form templates. Improve your employee engagement, get feedback on an event or course.

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Looking to [build an online form](https://www.typeform.com/forms/ "build an online form") for your business? Here you'll find a collection of different form templates and examples that are as smooth as you are. First, pick a form template that suits your business needs. Next, personalize your online form to fit your branding guidelines. 

Our free form templates cover most industry niches. But, you can build your form from scratch using our online form builder if you can't find what you're looking for. Explore some of the form templates below and get inspired.

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Business form templates here to make your day—and your business—run that little smoother. It's true, business forms have never looked so great, and these form templates are ready to lift your company up too. 

Take a look at this selection of forms designed for people to enjoy and finish. Find the ones that fits your business needs and tailor them to fit your brand. 

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Discover our selection of forms for all your business needs. Get inspired by our design, then pick a template that matches your brand. Get started today for free.

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Questionnaires, forms and things like that are already a part of your everyday conversations. So make them interactive, personalized experiences—and get better data.

Planning a product launch? Sculpting your customer journey 2.0? Then don’t suck the life force out of people with the average, bland survey.

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Software Evaluation Form Template

Make your market research fun - use this software evaluation form template to understand what your customers really think.

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