CONTACTS & AUTOMATIONS

Collect contacts. Create customers.

Turn every form response into stronger customer relationships with Typeform’s AI marketing automation software. Automatically save, enrich, and segment contacts, then follow up with personalized email and SMS messages. 

LIST Building & Contact Enrichment

Enrich and keep contacts in the same database

Build multi-channel automations with a visual workflow builder that engages and converts leads.
Automatically respond to form submissions or contact updates in real time.

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Segmentation

Reach the right people with the right message

Group contacts based on their profile, interests, and experience. This makes it easier to personalize follow-ups and campaigns, so communications always feel relevant.

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Engagement

Follow up instantly to drive conversion

Trigger timely follow-ups the moment someone shows interest with built-in sales automation tools.
Keep the conversation going via email, SMS, or your connected tools without extra effort.

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product demo

See how it works

Contact hub

A centralized database that automatically captures, syncs, and organizes customer data from every form in one place.

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Dynamic contact profiles

Get instant context on who a contact is and how they've engaged. A full activity timeline shows every touchpoint with timestamps and sources.

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Contact segments

Create custom audience segments that allow you to personalize any follow-up. As your targeting changes, so can your segmentation.

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Contacts analysis

This customizable contacts dashboard lets you track engagement, filter your audience, and stay on top of your leads in one place.

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Automation builder

Build multi-channel automations with a visual workflow builder that engages and converts leads.
Respond instantly to form submissions or contact updates.

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Email builder

Easily create branded follow-up emails that look and feel like your forms.

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Text message (SMS) follow-ups

Send text (SMS) as an action within workflow automations. Multi-channel engagement (email + SMS) means faster follow-ups and higher engagement.

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Workflow integrations

Trigger AI workflows that push contact updates to the tools you already use, like Slack, Zapier, and Mailchimp. No manual exports or third-party automation products needed.

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Time delay

Control the pace of your outreach perfectly by adding pauses in minutes, hours, or days between any start point or follow-up step.

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Try Contacts & Automations

Build better customer relationships with Typeform AI-powered tools and automations.