Support ticket form template

Seeking support should be easy for your customers. It’s all about making the interaction uncomplicated from start to finish. An online support ticket form is a great initial step. It’ll get you the information you need to solve your customers’ problems without much effort on their part. Or on yours. Getting back to your customers quickly should be a priority, so ensure you use a form with instant notifications. You can also level up your approach and integrate with tools like Zendesk, Intercom, and Slack for seamless workflows.

First, create one that fits your needs. There’s no winning formula, but our free template is a good place to start. Add or edit questions, and tailor your support ticket form to suit your business and the tools you use. With our straightforward builder, you can create and launch your form in minutes. Once it’s complete, link to it or embed it on your site in a place that’s easy to find. Our forms are conversational and super intuitive, so there’ll be no barriers between you and your customer.