It all starts with awareness: knowing how patients feel not just about their symptoms and your treatment of them, but also about their overall experience. As a medical professional, it’s hard to get lost in the things that you’re directly responsible for, but a patient’s experience goes beyond that. Take out the guesswork and make a patient satisfaction survey a standard part of your aftercare to find out more about how they’d rate their stay or experience.

The privacy of your patients comes first. Typeform is ISO27001-certified and GDPR, HIPPA and SOC2 compliant, and you manage who has access to your typeforms and the data that comes from them. Our integrations help you to automatically get the information to the right place, without anyone having to manually copy-paste it into different applications. This way, only people with the right credentials have access to patients’ answers.

Before you send out your form, there are two things you should do:

1. Set up a BAA (Business Associate Agreement) with us

Typeform is a HIPAA-compliant company, so all the healthcare-related info you process with us is legally airtight. But for you to be 100% HIPAA compliant, you’ll first need to set up a BAA. To do this you would need to talk to us about our enterprise plan, which you can do by filling out this Typeform, or contacting your Typeform account manager.

1. Check the local data collection laws

Data collection laws aren’t a one-size-fits-all thing—especially when there’s sensitive medical info involved. So before hitting share, seek advice from a local lawyer to make sure you’ve covered everything.