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Rated 4.5 out of 5 from over 500 reviews on G2.com

Market research made easy

When looking to do research quickly and efficiently, look no further than an online survey. You can create a customer needs survey in minutes, and start collecting insights to support your product and marketing efforts.

Customer needs survey FAQs:

Undertaking market research is an essential tactic when creating product development and marketing strategies. The insights you can gain from an online survey can help you better understand your customers. Knowing what they want helps you craft messages that will appeal to them.

Collect demographic information and find out more about their purchasing decisions to help you create a full picture of who your customer is, and how to best respond to their needs.

Our surveys are built to be easy to complete. When you’re collecting market research insights, you don’t want anything to get in the way of you and the data. Our surveys are intuitive, beautiful, and mobile-optimized for the best experience.

Build a customer needs survey in minutes, starting with our template for inspiration. They’re fully customizable, so you can tailor your survey to suit your requirements.

Typeform customization example

Make your survey shine

Get creative in our intuitive builder—pick the perfect colors, fonts, backgrounds, and more.

Bring your survey to life with over a million icons, videos, and photos. Or upload your own.

Create a stand-out survey in minutes, with zero coding skills needed. Not sure where to start?

Edit this template

Here's what people say about us

Form builders are as old as the web, but Typeform elevates the medium substantially.

Johnny Rodgers

Product Architect

Slack

We’ve received 3x the responses using Typeform than from a professionally commissioned market research study

Kate Donhoe

Head of Product Marketing

Pitch

Leads from the Typeform integration were twice as likely to convert.

Tobias Wasmer

Marketing Manager @ Volvo Cars

Volvo

You used to need developers to do all this. Not anymore.

Kyle Maltz

Chief Operating Officer

Dollar Flight Club

Typeform is a production-grade system for our entire growth funnel.

Gaurav Vohra

Head of Growth

Superhuman

Typeform helps me attract more responses and a higher response rate than other tools.

Rand Fishkin

CEO + Founder

SparkToro

Form builders are as old as the web, but Typeform elevates the medium substantially.

Johnny Rodgers

Product Architect

Slack

We’ve received 3x the responses using Typeform than from a professionally commissioned market research study

Kate Donhoe

Head of Product Marketing

Pitch

Leads from the Typeform integration were twice as likely to convert.

Tobias Wasmer

Marketing Manager @ Volvo Cars

Volvo

You used to need developers to do all this. Not anymore.

Kyle Maltz

Chief Operating Officer

Dollar Flight Club

Typeform is a production-grade system for our entire growth funnel.

Gaurav Vohra

Head of Growth

Superhuman

Typeform helps me attract more responses and a higher response rate than other tools.

Rand Fishkin

CEO + Founder

SparkToro

Form builders are as old as the web, but Typeform elevates the medium substantially.

Johnny Rodgers

Product Architect

Slack

We’ve received 3x the responses using Typeform than from a professionally commissioned market research study

Kate Donhoe

Head of Product Marketing

Pitch

Leads from the Typeform integration were twice as likely to convert.

Tobias Wasmer

Marketing Manager @ Volvo Cars

Volvo

You used to need developers to do all this. Not anymore.

Kyle Maltz

Chief Operating Officer

Dollar Flight Club

Typeform is a production-grade system for our entire growth funnel.

Gaurav Vohra

Head of Growth

Superhuman

Typeform helps me attract more responses and a higher response rate than other tools.

Rand Fishkin

CEO + Founder

SparkToro
87% of users get deeper insights with Typeform compared to their old solution

How to get started

Our intuitive builder makes survey-making simple.

Take your pick from our question type catalogue. Use closed questions for quantitative feedback, and open questions for those juicy insights.

Make it feel like you’re really listening by asking relevant follow-up questions.