Customer Retention Survey Template
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What makes a customer lose their loyalty?
What makes a customer lose their loyalty?
There’s no simple answer to this question. The only way to find out is to ask. Run a customer retention survey and better understand why your clients stick with you.
Customer retention survey FAQs:
Customer retention survey FAQs:
Make your survey shine
Get creative in our intuitive builder—pick the perfect colors, fonts, backgrounds, and more.
Bring your survey to life with over a million icons, videos, and photos. Or upload your own.
Create a stand-out survey in minutes, with zero coding skills needed. Not sure where to start?
Make life easy with integrations
Google Sheets
Salesforce
Slack
Google Analytics
Zapier
HubSpot
Here's what people say about us
Form builders are as old as the web, but Typeform elevates the medium substantially.
Johnny Rodgers
Product Architect
We’ve received 3x the responses using Typeform than from a professionally commissioned market research study
Kate Donhoe
Head of Product Marketing
Leads from the Typeform integration were twice as likely to convert.
Tobias Wasmer
Marketing Manager @ Volvo Cars
You used to need developers to do all this. Not anymore.
Kyle Maltz
Chief Operating Officer
Typeform is a production-grade system for our entire growth funnel.
Gaurav Vohra
Head of Growth
Typeform helps me attract more responses and a higher response rate than other tools.
Rand Fishkin
CEO + Founder
Form builders are as old as the web, but Typeform elevates the medium substantially.
Johnny Rodgers
Product Architect
We’ve received 3x the responses using Typeform than from a professionally commissioned market research study
Kate Donhoe
Head of Product Marketing
Leads from the Typeform integration were twice as likely to convert.
Tobias Wasmer
Marketing Manager @ Volvo Cars
You used to need developers to do all this. Not anymore.
Kyle Maltz
Chief Operating Officer
Typeform is a production-grade system for our entire growth funnel.
Gaurav Vohra
Head of Growth
Typeform helps me attract more responses and a higher response rate than other tools.
Rand Fishkin
CEO + Founder
Form builders are as old as the web, but Typeform elevates the medium substantially.
Johnny Rodgers
Product Architect
We’ve received 3x the responses using Typeform than from a professionally commissioned market research study
Kate Donhoe
Head of Product Marketing
Leads from the Typeform integration were twice as likely to convert.
Tobias Wasmer
Marketing Manager @ Volvo Cars
You used to need developers to do all this. Not anymore.
Kyle Maltz
Chief Operating Officer
Typeform is a production-grade system for our entire growth funnel.
Gaurav Vohra
Head of Growth
Typeform helps me attract more responses and a higher response rate than other tools.
Rand Fishkin
CEO + Founder
How to get started
Our intuitive builder makes survey-making simple.
Take your pick from our question type catalogue. Use closed questions for quantitative feedback, and open questions for those juicy insights.
Make it feel like you’re really listening by asking relevant follow-up questions.
Customer retention survey not right?
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