Customer Retention Survey Template

✓ Easy-to use (no-code!)
✓ Hundreds of integrations

Help us build a better company When is the last time you made a purchase with us? What aspect made you select our product? How would you rate your purchase? Can you tell us more about why that was a {{field:77aa0748-2d3f-458a-aff5-42f3264eb738}}/5? When buying this product, how often do you choose our brand? How likely are you to make a purchase with us again? Thank you, we appreciate your time. Thanks for completing this typeform Now *create your own* — it's free, easy, & beautiful

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What makes a customer lose their loyalty?

There’s no simple answer to this question. The only way to find out is to ask. Run a customer retention survey and better understand why your clients stick with you.

Customer retention survey FAQs:

The information you acquire from a customer retention survey is gold dust. It’ll help you shape future sales and marketing strategies, adjust your branding and messaging and identify any problems in the buyer journey.

We don’t underestimate the power of the data that you get from typeforms, which is why we’ve made data collection simple. You have 3 options: simply export into a spreadsheet, download a sharable report or send the data to another tool using our integration functionality.