Is your customer service leaving customers satisfied?

Find out how highly your customers rate your customer services team. Ask previous customers who’ve raised a problem to rate their interaction. Help your team better understand if you are delighting, or disappointing your customers.

Add images, videos, logos, GIFs, and design to your typeform—and turn your bland, old survey into a brand-new experience.

Ask one question at a time and use images throughout. Filling out your survey will be a breeze.

Bring your surveys into the 21st century. Customize this template with your own personality and take pride in your brand

Forms and surveys that perform

People abandon surveys because they get bored. Typeforms ask one question at a time to keep people engaged. Photos, GIFs and videos make them fun & interactive, so you get more insights to power your business.

How can I share my survey?

Embed surveys directly into a web page (no coding required) or with the click of a button, share via email, social media, or even through our Slack integration. Easy to complete on any device—so respondents can do it on the go.

300+ templates to discover

We’ve got templates for all sorts of things, from customer feedback and lead generation forms to digital marketing quizzes.

When to send a customer service survey

It’s hard to know how happy your customer service operatives are making your customers. It’s often the busiest branch in the business, and that’s why it’s important to take a step back and understand if their processes are working.

A customer service survey allows you to find out first hand whether customers are left feeling satisfied with your service, and if they aren’t, you get a second chance at providing a solution.

How do I manage my survey responses?

We’ve made it easier than ever. Once you’ve collected responses in typeform, you can view them immediately and export them as a file.

If you’re working with other tools, you can take advantage of our integrations, and make your job easier by sending the data to another tool. Whether you want to add to a ticket in a task management tool like Monday.com, or simply share it in a Google Doc, you can make it work for you.

“Stop using ugly survey tools. Try Typeform for mobile-friendly, awesome surveys and forms. This is what I use.”

Kenny Jahng - Media & Innovation Pastor

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