Hotel feedback survey template

How was your stay?How many nights was your stay?What restaurants or facilities did you visit during your stay?

Lobby bar and cafe, Breakfast Bistro, Swimming pool and sauna, Spa, Gym, Business centre

Overall, how would you rate your stay?How was our hospitality?

Good, I felt very welcome and well taken care of, Just ok, Bad, I did not feel cared for as a guest

How would you rate the cleanliness of the hotel?

Very poor, Poor, Neutral, Good, Very good

How would you rate the housekeeping services out of 10?Do you have any comments or suggestions to help us improve?Thanks for completing our survey. We hope to see you again soon.

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Would your guests give you 5 stars?

Ensuring guest satisfaction is essential for a hotel. A fantastic stay will keep your guests coming back. Use a hotel feedback survey to find out where you can improve, from housekeeping to your facilities.

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Hotel feedback survey FAQs:

Asking your guests for feedback after they’ve stayed at your hotel is the best way to consistently provide a great experience. A hotel feedback survey can help you identify consistent problems that may need addressing.

Send a survey to guests once they’ve stayed with you and ask them about aspects of their stay. Ask specific questions to get feedback that will help you improve, such as whether housekeeping is falling short, or where your facilities need an upgrade.