How do you develop processes at your company?

If they aren’t informed by research and feedback, chances are, they aren’t as efficient as they could be. A process improvement survey allows you to better understand how your employees feel about your business processes, and help you spot areas for improvement.

Add images, videos, logos, GIFs, and design to your typeform—and turn your bland, old survey into a brand-new experience.

Ask one question at a time and use images throughout. Filling out your survey will be a breeze.

Analyze your data in a beautiful survey report. Connect it to Google Sheets or your favorite web app.

Forms and surveys that perform

People abandon surveys because they get bored. Typeforms ask one question at a time to keep people engaged. Photos, GIFs and videos make them fun & interactive, so you get more insights to power your business.

Get more survey responses

People abandon long, boring surveys. Typeforms ask one question at a time to keep people engaged. Photos, GIFS and videos make it fun & interactive, so you get more insights to fuel your business.

300+ templates to discover

We’ve got templates for all sorts of things, from customer feedback and lead generation forms to digital marketing quizzes.

Why run a survey to improve business processes?

Whether you’re implementing a process for the first time or trying to understand a lack of efficiencies in an existing process, it’s a good idea to start with a survey. Understanding the way your employees feel, good or bad, is essential in driving meaningful change.

Consider why you are running the survey. Your survey objectives could include gathering feedback or suggestions, or simply trying better understand the details in a process that’s unknown to the rest of the business.

How to structure the survey and what questions to ask

Your survey could take on a number of formats. If you’re looking for quantitative data that can be compared and made into charts and tables, ask close-ended questions. We have a number of question types in typeforms such as sliding scales, star ratings, and option selections. This will give you an understanding of your employees’ feelings towards a process.

If you want more qualitative data, such as opinions and feedback, try free-form text boxes. This is where you can identify issues and gather detailed information such as where road-blocks are and where change is needed.

“Recently used Typeform to collect responses. Very easy to use, free and shows great analytics at the end of the survey. Recomended.”

Heta Desai - Digital Marketer

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