Maintain high levels of service and keep your customers happy

The best way to keep your service levels high? Ask your customers to tell you when they aren’t happy. A quality assurance survey is an ideal way to collect feedback, and get sight of how to improve.

Add images, videos, logos, GIFs, and design to your typeform—and turn your bland, old survey into a brand-new experience.

Ask one question at a time and use images throughout. Filling out your survey will be a breeze.

Analyze your data in a beautiful survey report. Connect it to Google Sheets or your favorite web app.

Forms and surveys that perform

People abandon surveys because they get bored. Typeforms ask one question at a time to keep people engaged. Photos, GIFs and videos make them fun & interactive, so you get more insights to power your business.

Works beautifully on any device

People can easily fill in your typeform on their phone, tablet or desktop. Typeforms ask one question at a time, so it feels more like a conversation and less like a form.

300+ templates to discover

We’ve got templates for all sorts of things, from customer feedback and lead generation forms to digital marketing quizzes.

What’s a quality assurance survey?

Simply put, it’s a survey that identifies the quality of the products or services offered. It’s a great way to spot areas for improvement and streamline your processes. The best way of keeping customers happy is by responding to their feedback, so give them an opportunity to raise concerns.

Getting great feedback is all about the questions you ask, so ensure you allow both closed questions (sliding scales, drop-down menus) and open questions (long form text boxes).

Why choose Typeform?

We’ve built our typeforms to provide the best possible experience. To us, that means creating a conversational experience which we achieve with just one question per page. It’s fully mobile-optimized, so the device you’re on doesn’t affect your experience.

We’ve also put a lot of thought into the question capabilities. We know that you get the best answers when you choose the most suitable question type. There are over 15 question types available to capture any kind of data you need, from email addresses to a star rating.

“Must say again how much I love Typeform. Thanks to it, our marketing revolves around a nationwide survey.”

Matt Morrison - Founder of ChurchOS

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