Retail order form template
Turn an interested customer into a paid order before they change their mind. Collect the items, delivery details, and payment in one form.
A customer who wants to buy something wants it now, not on Tuesday when you get to your DMs. Ask them to message you, wait for a price, then pay by transfer, and you've created more potential dropoff points for them to lose interest. Typeform's retail order form takes the whole order and the payment in one go, so the sale closes while they still want it.
Customers pick their items and options, add their delivery details, and pay. A customer buying a gift adds a recipient address and a note to include, while one buying for themselves moves straight to payment. Connect the retail order form to Stripe, and customers pay as they order.
Every order arrives complete and paid for—whether it came from a market stall, an Instagram post, or a link in your bio. You fulfill from a real order rather than a DM, and stop losing customers to the back-and-forth.
Capture what completes a sale:
- Items and quantities
- Options like size or color
- Delivery or collection
- Customer contact details
- Payment
A retail order form is an online form retailers use to take customer orders and payment in one place. It collects the items and quantities, options like size or color, delivery or collection details, and payment. Shops, market traders, and independent sellers use retail order forms to sell without building a full ecommerce store.
Without a retail order form, a customer who wants to buy has to message you, wait for you to reply with a price, then sort payment. Each step is a potential place they can drop off from the sale, and plenty do. A retail order form takes the order and the payment together, so the sale finishes the moment they complete the form—no additional steps necessary.
Yes. Connect the retail order form to Stripe to charge for the order as the customer submits it. Set a price per item and option, so the total builds as they shop. Each payment arrives tied to the order, so you pack and ship for orders that have already been settled, instead of chasing down payment afterward.
Share the retail order form anywhere a customer might decide to buy: a link in your Instagram bio, a QR code on a market stall sign, a reply to a DM, or a button on your site. Typeform works on any device, so someone standing at your table can order on their phone and pay before they walk away.
Get inspired by relevant templates and categories
3200+ Templates, 300+ Integrations
Bank Reference Form
A reference request faxed to a bank branch and left sitting in a queue for weeks isn't the kind of turnaround a landlord or business can wait on. Collect the applicant's signed authorization and the specific details you need confirmed before the request even reaches the bank, so a decision isn't stuck behind a letter that hasn't come back yet.
View template
School Photography Order Form
A paper order form stuffed in a backpack for two weeks isn't an order anyone can act on. Collect student information, package selection, and payment before picture day, so your photographer shows up with an accurate count instead of a stack of crumpled envelopes.
View template
Bar Inventory Form
A bottle count eyeballed at the end of a shift and scrawled on a paper sheet doesn't hold up against a pour cost report that says something doesn't add up. Collect what your bar actually needs, item, count, and variance, on a schedule you can actually compare week to week.
View template
Equipment Inventory Form
Equipment that leaves a storage room in someone's arms, with no note about where it went, doesn't show up again until someone needs it and can't find it. Collect what your team actually needs, item details, condition, and who's got it, every time something moves.
View template
Maintenance Agreement Form
A maintenance plan agreed to over the phone isn't a contract your service team can actually work from, especially when nobody's sure whether the twice-a-year tune-up was part of the deal. Collect the equipment covered, service frequency, and a signed agreement before the first visit, so your team isn't guessing at scope once they're on-site.
View template
Incentive Claim Form
A rebate claim mailed in with a stapled stack of receipts isn't the kind of paperwork that gets processed quickly, especially when a required serial number turns out to be missing from page three. Collect proof of purchase, product details, and participant information upfront, so a claim doesn't bounce back for a missing document weeks later.
View template
With Typeform, you can 
customize everything
Change text, colors, and even logos to match the look and feel of your brand. Then embed forms smoothly onto web and email.
Make forms feel effortless to fill out. Pace questions, call people by their name, and adapt the flow based on the data they share.
Stay efficient by connecting forms to your workflow. Typeform integrates with 300+ tools including Slack, Zapier, and HubSpot.
