Retail order form template
Turn an interested customer into a paid order before they change their mind. Collect the items, delivery details, and payment in one form.
A customer who wants to buy something wants it now, not on Tuesday when you get to your DMs. Ask them to message you, wait for a price, then pay by transfer, and you've created more potential dropoff points for them to lose interest. Typeform's retail order form takes the whole order and the payment in one go, so the sale closes while they still want it.
Customers pick their items and options, add their delivery details, and pay. A customer buying a gift adds a recipient address and a note to include, while one buying for themselves moves straight to payment. Connect the retail order form to Stripe, and customers pay as they order.
Every order arrives complete and paid for—whether it came from a market stall, an Instagram post, or a link in your bio. You fulfill from a real order rather than a DM, and stop losing customers to the back-and-forth.
Capture what completes a sale:
- Items and quantities
- Options like size or color
- Delivery or collection
- Customer contact details
- Payment
A retail order form is an online form retailers use to take customer orders and payment in one place. It collects the items and quantities, options like size or color, delivery or collection details, and payment. Shops, market traders, and independent sellers use retail order forms to sell without building a full ecommerce store.
Without a retail order form, a customer who wants to buy has to message you, wait for you to reply with a price, then sort payment. Each step is a potential place they can drop off from the sale, and plenty do. A retail order form takes the order and the payment together, so the sale finishes the moment they complete the form—no additional steps necessary.
Yes. Connect the retail order form to Stripe to charge for the order as the customer submits it. Set a price per item and option, so the total builds as they shop. Each payment arrives tied to the order, so you pack and ship for orders that have already been settled, instead of chasing down payment afterward.
Share the retail order form anywhere a customer might decide to buy: a link in your Instagram bio, a QR code on a market stall sign, a reply to a DM, or a button on your site. Typeform works on any device, so someone standing at your table can order on their phone and pay before they walk away.
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