1. All
  2. Business
  3. Business surveys
  4. System Usability Survey Template
Rated 4.5 out of 5 from over 500 reviews on G2.com

Is your system meeting expectations?

Asking your users about the usability of your tool is the best way to get non-biased, real-time insights, that can help you spot errors and improve your system. A usability survey is a crucial tool when developing a new app or online system to ensure you’re providing the best user experience.

System usability survey FAQs:

When creating a tool like an app, website, or system you need to ensure it meets the needs of your users. It should be making their life easier, not more difficult.

A usability survey allows you to understand if your tool meets the expectation of your users, if your design and features match real-world use, and to spot any errors that need fixing. Ask questions from your users that give you an idea of how your tool is performing and keep your customers satisfied.

Every tool has a different use case, and every usability survey will be different. That’s why we’ve made typeforms completely customizable. Their flexibility allows you to get the insights that you need for your business.

If you need to know how your app performs on mobile, or whether your tool is easy to navigate, it’s simple with a Typeform survey. Start with our usability survey template, and tailor it to suit you.

Typeform customization example

Make your survey shine

Get creative in our intuitive builder—pick the perfect colors, fonts, backgrounds, and more.

Bring your survey to life with over a million icons, videos, and photos. Or upload your own.

Create a stand-out survey in minutes, with zero coding skills needed. Not sure where to start?

Edit this template

Here's what people say about us

Form builders are as old as the web, but Typeform elevates the medium substantially.

Johnny Rodgers

Product Architect

Slack

We’ve received 3x the responses using Typeform than from a professionally commissioned market research study

Kate Donhoe

Head of Product Marketing

Pitch

Leads from the Typeform integration were twice as likely to convert.

Tobias Wasmer

Marketing Manager @ Volvo Cars

Volvo

You used to need developers to do all this. Not anymore.

Kyle Maltz

Chief Operating Officer

Dollar Flight Club

Typeform is a production-grade system for our entire growth funnel.

Gaurav Vohra

Head of Growth

Superhuman

Typeform helps me attract more responses and a higher response rate than other tools.

Rand Fishkin

CEO + Founder

SparkToro

Form builders are as old as the web, but Typeform elevates the medium substantially.

Johnny Rodgers

Product Architect

Slack

We’ve received 3x the responses using Typeform than from a professionally commissioned market research study

Kate Donhoe

Head of Product Marketing

Pitch

Leads from the Typeform integration were twice as likely to convert.

Tobias Wasmer

Marketing Manager @ Volvo Cars

Volvo

You used to need developers to do all this. Not anymore.

Kyle Maltz

Chief Operating Officer

Dollar Flight Club

Typeform is a production-grade system for our entire growth funnel.

Gaurav Vohra

Head of Growth

Superhuman

Typeform helps me attract more responses and a higher response rate than other tools.

Rand Fishkin

CEO + Founder

SparkToro

Form builders are as old as the web, but Typeform elevates the medium substantially.

Johnny Rodgers

Product Architect

Slack

We’ve received 3x the responses using Typeform than from a professionally commissioned market research study

Kate Donhoe

Head of Product Marketing

Pitch

Leads from the Typeform integration were twice as likely to convert.

Tobias Wasmer

Marketing Manager @ Volvo Cars

Volvo

You used to need developers to do all this. Not anymore.

Kyle Maltz

Chief Operating Officer

Dollar Flight Club

Typeform is a production-grade system for our entire growth funnel.

Gaurav Vohra

Head of Growth

Superhuman

Typeform helps me attract more responses and a higher response rate than other tools.

Rand Fishkin

CEO + Founder

SparkToro
87% of users get deeper insights with Typeform compared to their old solution

How to get started

Our intuitive builder makes survey-making simple.

Take your pick from our question type catalogue. Use closed questions for quantitative feedback, and open questions for those juicy insights.

Make it feel like you’re really listening by asking relevant follow-up questions.