NPS Score ® Net Promoter Score Survey Template | Typeform

Net Promoter Score (NPS) Survey Template

Measure customer loyalty with a beautiful and mobile-ready NPS survey

High response rates

High response rates

Get higher response rates than ever before with an NPS survey that looks and feels great on any device.
Automatic NPS score

Automatic NPS score

View each score in your inbox and have your NPS calculated in real time on a beautiful online report.
Mobile and free

Mobile and free

Create your NPS survey for free, and have it look good on desktops, tablets and mobiles.

Net Promoter Score, what exactly does it mean?

Net Promoter Score, or NPS, is a management tool that businesses use to measure customer loyalty. In this process, a survey is sent out to all customers with the following question: “On a scale from 1 to 10, how likely are you to recommend our brand to a friend or colleague?”. Net Promoter Score is calculated based on the answers to that question. Take a look at our Net Promoter Score guide for more info.

Can I integrate my NPS survey with other web apps?

Yes! You can make use of the web’s best tools to better understand your brand’s customer loyalty. Connecting your NPS survey with apps such as Google Sheets, Slack, Zendesk or MailChimp will help you calculate your score more efficiently, and in real time. This will give you more time to concentrate on making more of your customers happy promoters.


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