What is a Net Promoter Score survey?
A Net Promoter Score (NPS) survey measures customer loyalty with a single core question: "On a scale of 0 to 10, how likely are you to recommend us to a friend or colleague?" Respondents are classified as Promoters (9-10), Passives (7-8), or Detractors (0-6). Your NPS is calculated by subtracting the percentage of Detractors from the percentage of Promoters, yielding a score from -100 to 100.
Templates
Categories
Looking for something specific?
Easily make the exact form you need with AI.
Create specific form
No items found.
Looking for something more specific?
Easily make the exact form you need with AI.