Complaint form template
Come back stronger from mistakes with a well-designed complaint form template
Collect up to 3.5x more data with Typeform
Complaints can help you succeed
Resolve issues, build trust, and move forward with our complaint form template
With Typeform, you can âšcustomize everything
Change text, colors, and even logos to match the look and feel of your brand. Then embed forms smoothly onto web and email.
Make forms feel effortless to fill out. Pace questions, call people by their name, and adapt the flow based on the data they share.
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Just because itâs a complaint form, thereâs no reason not to be friendly. Having said that, maybe save your hilarious jokes for another time.
A good place to start is by sympathizing with your customerâan important step and one thatâs easy to forget. Then, get information about the complaint, and finish with a commitment to find a solution.
To take things further, integrate your form with Salesforce to alert your customer service team, and with a speedy response, you could turn a complainer into a loyal customer.
This is the beauty of itâyou can adapt this template to whatever you need. Need an internal complaints form for your office? A few tweaks here and there, and youâve got it. Running a delivery service? Adapt your options to timing, handovers, friendly service, and more.
Our forms are fully customizable and have all kinds of question types, so take some time to play around until youâve got the perfect form for you. Still need a hand? Check out our Help Center which covers question types, Logic Jumps, and much more.
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