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Complaint Form Template

Complaint Form Template

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✓ No time limit on Free plan

Sorry to hear we weren’t at our best! First off, what’s your name? Thanks, {{field:7d09ce1f-f8b8-4b01-8c4b-31e78365227c}}. Please provide an email address so we can get back to you So, when did the incident happen? And what kind of problem did you find? Please write a brief summary of the incident Thanks, {{field:7d09ce1f-f8b8-4b01-8c4b-31e78365227c}}. Our support team will be with you ASAP to find a solution. Thanks for completing this typeform Now *create your own* — it's free, easy, & beautiful

Rated 4.5 out of 5 from over 500 reviews on G2.com

Complaints can help you succeed

Resolve issues, build trust, and move forward with our complaint form template

Complaint form FAQs:

Just because it’s a complaint form, there’s no reason not to be friendly. Having said that, maybe save your hilarious jokes for another time.

A good place to start is by sympathizing with your customer–an important step and one that’s easy to forget. Then, get information about the complaint, and finish with a commitment to find a solution.

To take things further, integrate your form with Salesforce to alert your customer service team, and with a speedy response, you could turn a complainer into a loyal customer.

This is the beauty of it–you can adapt this template to whatever you need. Need an internal complaints form for your office? A few tweaks here and there, and you’ve got it. Running a delivery service? Adapt your options to timing, handovers, friendly service, and more.

Our forms are fully customizable and have all kinds of question types, so take some time to play around until you’ve got the perfect form for you. Still need a hand? Check out our Help Center which covers question types, Logic Jumps, and much more.

Make it uniquely yours

Customize to your heart's content: backgrounds, Google fonts, colors, buttons, and more.

Choose from thousands of beautiful images, videos, and icons. Or use your own.

Create beautiful forms with zero coding required.

Get started — it's free

Make life easy with integrations

Google Sheets

Salesforce

Slack

Google Analytics

Zapier

HubSpot

Here's what people say about us

Form builders are as old as the web, but Typeform elevates the medium substantially.
Johnny Rodgers
Product Architect

We’ve received 3x the responses using Typeform than from a professionally commissioned market research study
Kate Donhoe
Head of Product Marketing

Leads from the Typeform integration were twice as likely to convert.
Tobias Wasmer
Marketing Manager @ Volvo Cars

You used to need developers to do all this. Not anymore.
Kyle Maltz
Chief Operating Officer

Typeform is a production-grade system for our entire growth funnel.
Gaurav Vohra
Head of Growth

Typeform helps me attract more responses and a higher response rate than other tools.
Rand Fishkin
CEO + Founder

Form builders are as old as the web, but Typeform elevates the medium substantially.
Johnny Rodgers
Product Architect

We’ve received 3x the responses using Typeform than from a professionally commissioned market research study
Kate Donhoe
Head of Product Marketing

Leads from the Typeform integration were twice as likely to convert.
Tobias Wasmer
Marketing Manager @ Volvo Cars

You used to need developers to do all this. Not anymore.
Kyle Maltz
Chief Operating Officer

Typeform is a production-grade system for our entire growth funnel.
Gaurav Vohra
Head of Growth

Typeform helps me attract more responses and a higher response rate than other tools.
Rand Fishkin
CEO + Founder

Form builders are as old as the web, but Typeform elevates the medium substantially.
Johnny Rodgers
Product Architect

We’ve received 3x the responses using Typeform than from a professionally commissioned market research study
Kate Donhoe
Head of Product Marketing

Leads from the Typeform integration were twice as likely to convert.
Tobias Wasmer
Marketing Manager @ Volvo Cars

You used to need developers to do all this. Not anymore.
Kyle Maltz
Chief Operating Officer

Typeform is a production-grade system for our entire growth funnel.
Gaurav Vohra
Head of Growth

Typeform helps me attract more responses and a higher response rate than other tools.
Rand Fishkin
CEO + Founder

87% of users reported higher completion rates after switching to Typeform

How does it work?

Make a stylish form in minutes with our intuitive builder.

Choose from different question types: Multiple Choice, Rating, Opinion Scales, and more.

Take respondents down different paths based on their answers.

Complaint form not right?

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Complaint Form Template

Complaints can help you succeed

Complaint form FAQs:

1. How do I design a complaint form?

2. What kind of complaints can my form handle?

Make it uniquely yours

Make life easy with integrations

Here's what people say about us

How does it work?

Complaint form not right?

Other categories used by people like you