Customer Complaint Form Template

Try it
Full Screen Preview

Get started — it's free

What’s more frustrating than having to make a complaint?

A complicated and stressful complaints process. Don’t ruin your customer relationships by making it difficult to raise issues. Create a simple online customer complaint form so you can provide a smooth resolution experience.

Customer complaint form FAQs:

1. How to manage customer complaints

Streamline your resolution process and gather customer complaints more easily with an online form. Collect form responses all in one place and get the answers you need in a single interaction. With Typeform, you can create a bespoke customer complaint form that collects the specific information you require to help customers get their issues resolved.

You can connect your customer complaint form to a wide range of business tools you’re already using, from Monday.com or Trello, to Slack, Intercom or Zendesk.

2. Create a positive experience

Mistakes happen, and understanding what went wrong is key to keeping customers happy. That’s why you need a customer complaint form to help you resolve issues quickly and keep your customers satisfied.

When a customer is trying to submit a complaint, you need to ensure the experience is a positive one, removing any possible frustrations. Typeforms are intuitive and mobile-friendly, meaning anyone can complete them, at any time, no matter the device.

Make it uniquely yours

Make it uniquely yours

Customize to your heart's content: backgrounds, Google fonts, colors, buttons, and more.

Choose from thousands of beautiful images, videos and icons. Or use your own.

Create beautiful forms with zero coding required

Get started — it's free

Here's what people say about us

Form builders are as old as the web, but Typeform elevates the medium substantially.

Johnny Rodgers

Product Architect

Slack

We’ve received 3x the responses using Typeform than from a professionally commissioned market research study

Kate Donhoe

Head of Product Marketing

Pitch

Leads from the Typeform integration were twice as likely to convert.

Tobias Wasmer

Marketing Manager @ Volvo Cars

Volvo

You used to need developers to do all this. Not anymore.

Kyle Maltz

Chief Operating Officer

Dollar Flight Club

Typeform is a production-grade system for our entire growth funnel.

Gaurav Vohra

Head of Growth

Superhuman

Typeform helps me attract more responses and a higher response rate than other tools.

Rand Fishkin

CEO + Founder

SparkToro

Form builders are as old as the web, but Typeform elevates the medium substantially.

Johnny Rodgers

Product Architect

Slack

We’ve received 3x the responses using Typeform than from a professionally commissioned market research study

Kate Donhoe

Head of Product Marketing

Pitch

Leads from the Typeform integration were twice as likely to convert.

Tobias Wasmer

Marketing Manager @ Volvo Cars

Volvo

You used to need developers to do all this. Not anymore.

Kyle Maltz

Chief Operating Officer

Dollar Flight Club

Typeform is a production-grade system for our entire growth funnel.

Gaurav Vohra

Head of Growth

Superhuman

Typeform helps me attract more responses and a higher response rate than other tools.

Rand Fishkin

CEO + Founder

SparkToro

Form builders are as old as the web, but Typeform elevates the medium substantially.

Johnny Rodgers

Product Architect

Slack

We’ve received 3x the responses using Typeform than from a professionally commissioned market research study

Kate Donhoe

Head of Product Marketing

Pitch

Leads from the Typeform integration were twice as likely to convert.

Tobias Wasmer

Marketing Manager @ Volvo Cars

Volvo

You used to need developers to do all this. Not anymore.

Kyle Maltz

Chief Operating Officer

Dollar Flight Club

Typeform is a production-grade system for our entire growth funnel.

Gaurav Vohra

Head of Growth

Superhuman

Typeform helps me attract more responses and a higher response rate than other tools.

Rand Fishkin

CEO + Founder

SparkToro
Collect 18% more data with Typeform compared with our two main competitors in the market
How does it work

How does it work?

Make a stylish form in minutes with our drag-and-drop builder.

Choose from different question types: multiple choice, rating, opinion scale, free-form text, and more.

Take respondents down different paths based on their answers.

Customer complaint form not right?

400+ Templates, 120+ Integrations

  1. All templates
  2. Customer Success
  3. Customer success forms
  4. Customer Complaint Form Template