Customer Complaint Form Template

We're sorry you've had a less than perfect experienceWhat's your name?Could you describe the issue you are having?What was the date of the incident?What would your ideal resolution be?

Refund, Repair, Replacement

Could you provide your phone number so we can follow up?And your email address?Thank you, {{field:d2ab4529-16c9-497a-9c44-286678d4528c}}. A customer support representative will reach out to you shortly to help resolve the issue.

Rated 4.5 out of 600+ reviews on G2.com

What’s more frustrating than having to make a complaint?

A complicated and stressful complaints process. Don’t ruin your customer relationships by making it difficult to raise issues. Create a simple online customer complaint form so you can provide a smooth resolution experience.

Customer complaint form FAQs:

Streamline your resolution process and gather customer complaints more easily with an online form. Collect form responses all in one place and get the answers you need in a single interaction. With Typeform, you can create a bespoke customer complaint form that collects the specific information you require to help customers get their issues resolved.

You can connect your customer complaint form to a wide range of business tools you’re already using, from Monday.com or Trello, to Slack, Intercom or Zendesk.

Mistakes happen, and understanding what went wrong is key to keeping customers happy. That’s why you need a customer complaint form to help you resolve issues quickly and keep your customers satisfied.

When a customer is trying to submit a complaint, you need to ensure the experience is a positive one, removing any possible frustrations. Typeforms are intuitive and mobile-friendly, meaning anyone can complete them, at any time, no matter the device.

Make life easy with integrations

Google Sheets

Salesforce

Slack

Google Analytics

Zapier

HubSpot

Here's what people say about us

Form builders are as old as the web, but Typeform elevates the medium substantially.
Johnny Rodgers
Product Architect

We’ve received 3x the responses using Typeform than from a professionally commissioned market research study
Kate Donhoe
Head of Product Marketing

Leads from the Typeform integration were twice as likely to convert.
Tobias Wasmer
Marketing Manager @ Volvo Cars

You used to need developers to do all this. Not anymore.
Kyle Maltz
Chief Operating Officer

Typeform is a production-grade system for our entire growth funnel.
Gaurav Vohra
Head of Growth

Typeform helps me attract more responses and a higher response rate than other tools.
Rand Fishkin
CEO + Founder

Form builders are as old as the web, but Typeform elevates the medium substantially.
Johnny Rodgers
Product Architect

We’ve received 3x the responses using Typeform than from a professionally commissioned market research study
Kate Donhoe
Head of Product Marketing

Leads from the Typeform integration were twice as likely to convert.
Tobias Wasmer
Marketing Manager @ Volvo Cars

You used to need developers to do all this. Not anymore.
Kyle Maltz
Chief Operating Officer

Typeform is a production-grade system for our entire growth funnel.
Gaurav Vohra
Head of Growth

Typeform helps me attract more responses and a higher response rate than other tools.
Rand Fishkin
CEO + Founder

Form builders are as old as the web, but Typeform elevates the medium substantially.
Johnny Rodgers
Product Architect

We’ve received 3x the responses using Typeform than from a professionally commissioned market research study
Kate Donhoe
Head of Product Marketing

Leads from the Typeform integration were twice as likely to convert.
Tobias Wasmer
Marketing Manager @ Volvo Cars

You used to need developers to do all this. Not anymore.
Kyle Maltz
Chief Operating Officer

Typeform is a production-grade system for our entire growth funnel.
Gaurav Vohra
Head of Growth

Typeform helps me attract more responses and a higher response rate than other tools.
Rand Fishkin
CEO + Founder

87% of users reported higher completion rates after switching to Typeform

Customer complaint form not right?

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Other categories used by people like you

Order forms Application forms Feedback forms Lead Generation Quizzes Feedback surveys Customer satisfaction surveys File upload forms Evaluation forms Job application forms Marketing surveys Event forms Event surveys

Customer Complaint Form Template

What’s more frustrating than having to make a complaint?

Customer complaint form FAQs:

How to manage customer complaints

Create a positive experience

Make life easy with integrations

Here's what people say about us

Customer complaint form not right?

Other categories used by people like you