Customer service satisfaction survey template

It’s hard to know how happy your customer service operatives are making your customers. It’s often the busiest branch in the business, and that’s why it’s important to take a step back and understand if their processes are working.

A customer service survey allows you to find out first hand whether customers are left feeling satisfied with your service, and if they aren’t, you get a second chance at providing a solution.

We’ve made it easier than ever. Once you’ve collected responses in typeform, you can view them immediately and export them as a file.

If you’re working with other tools, you can take advantage of our integrations, and make your job easier by sending the data to another tool. Whether you want to add to a ticket in a task management tool like Monday.com, or simply share it in a Google Doc, you can make it work for you.