No one likes membership cancellations but it’s integral to good customer service. Use Typeform to process them in a straightforward and intuitive way. But don’t stop there. Collect information on reasons for cancellation and ask for feedback to improve your service.
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Improve user experience by making membership cancellation as straightforward as possible.
Cover essentials like collecting members’ names and email addresses, but that’s not all. Identify why members want to cancel by briefly asking them in your form. Gather ideas, determine key improvements to make and cancel memberships all in one go. Win-win.
An organized membership cancellation process is essential for any business. Make sure to keep excellent records of which memberships need to be cancelled and why.
Use Typeform to keep your information organized and stored in one place. Our forms are also compatible with over 120 of your favorite web apps to help streamline this process. Connect to Google Sheets and you can have submissions sent straight there.
“It was super easy to use. We created our typeforms within minutes. The entire process was fast, smooth and efficient!”
Adelina Noge - Content Marketing Specialist @ Flipsnack