Membership cancellation form template

Keep it brief, keep it friendly, and always start from empathy—if members are heading for the exit, they won’t want to be kept waiting. So ask for what you need, then hold the door wide open for them.

For starters, always ask for the essentials like names and email addresses. But it doesn’t have to stop there. Give members the chance to tell you why they’re leaving—you never know, you might be losing members for something that’s easily fixable.

An organized membership cancellation process is essential for any business. You’ll want easy access to your churn data at all times, so you can see who needs removing from the system—and why.

Luckily, Typeform makes this part easy. Connect your form with our smart integrations that send your data where it needs to be. With a Slack integration, you can set up automatic notifications each time someone submits their form, meaning you can remove them from the system straight away. Or, you can hook your form up to Google Sheets, so requests gather into neat spreadsheets.