Yes, you can upgrade, downgrade, or switch plans at any time. Downgrades take effect at the end of your current prepaid period, so you keep your paid features until then.

While you currently cannot pause a prepaid subscription, if for some reason you need to lower your usage we recommend just downgrading your plan vs cancelling. We understand some seasons are busier than others.

Yes, you can save up to 30% with annual billing. Exact savings vary by plan, so compare the monthly and annual prices shown for the plan you choose.

Yes, you can find more information here.

Each plan includes a set number of responses per month. Each submitted response counts as one, no matter how many questions your form has. Your monthly allowance is shared across all forms in your account, resets every month, and unused responses don't roll over. Responses you submit yourself through a published form, including test submissions, count toward your limit. Testing in the Create panel preview and AI-generated test responses don't. Deleting a response doesn't restore your allowance.

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We'll email you at 90% and 100% of your limit. At 100%, your forms go into Private mode until either the next month begins, or you upgrade your plan. You can add responses with an add-on or by turning on auto-upgrade, up to your plan's maximum (750 on Basic, 2,500 on Plus, 50,000 on Business).

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If you need more than 50,000 responses a month, just reach out to our sales team.

You can cancel at any time. Your cancellation takes effect at the end of your prepaid period, and we don't offer refunds for the remaining time. Your forms and collected responses aren't deleted. Forms that use paid features go into trial mode, which means they can't be published or collect responses until you upgrade or remove those features. Extra team seats beyond your new plan's limit are removed. On the Free plan, the 10 responses per month limit applies.

The security and integrity of your data are critically important for us, and we’ve built our services around this idea. Once your information enters Typeform’s systems (located in AWS), it’s secured with multiple levels of encryption and access controls, for example:

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• Your data in-transit is encrypted using secure TLS cryptographic protocols (TLS 1.2 and 1.3).
• Your data at rest is encrypted using Advanced Encryption Standard (AES) with a 256-bit key.
• Redundant backups of critical data are also in place to ensure business continuity in case of disaster.

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For more detail on the security measures, please visit Security at Typeform.

Your data is all yours to explore! Dive into your responses in our Results area, create stunning reports, and easily share them with colleagues or your team.

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Plus, Typeform seamlessly integrates with hundreds of apps, opening up endless possibilities to supercharge your workflow.

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For the tech-savvy, you can take it a step further—set up webhooks and tap into our powerful APIs to craft custom solutions that perfectly fit your business. Check out our Developer Portal to get started!

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We’ve here to help you. Drop us a request and we’ll reach out to you as soon as possible.