Apartment repair request form template
Get repair requests with the detail maintenance needs to fix it right on the first visit. Collect the unit, the problem, its urgency, and photos in one request.
A repair request that comes in as a text, "sink's acting up," sends maintenance out blind: which sink, what's wrong, how bad, is anyone home to let them in? So, they show up without the right part, and a ten-minute fix turns into two trips. Typeform's apartment repair request form captures the full picture up front, so the first visit is the one that fixes it.
Tenants describe the problem, mark where it is and how urgent it is, and add photos for context. A tenant reporting a plumbing issue gets asked whether water's still running or leaking, while one reporting an appliance is asked for the make and model, so maintenance knows what to bring. Every request comes back with the same details and the photos to match.
Every apartment repair request arrives complete, sorted by urgency, and ready to assign to your maintenance team. Maintenance arrives with the right parts, tenants get a faster fix, and nothing slips through the cracks between a text and a to-do list.
An apartment repair request form is an online form tenants use to report maintenance issues to their landlord or property manager. It captures which unit, what's wrong, where, how urgent the request is, and photos of the repair needed. Property managers and landlords use apartment repair request forms to send maintenance out efficiently and prepared, instead of guessing the issue from a vague message.
Without an apartment repair request form, repairs come in by text and call, where "the heater's weird" leaves out necessary details that maintenance needs to judge urgency and repair. The wrong part gets brought, a fix takes two trips, and urgent problems sit in the same pile as minor ones. An apartment repair request form collects the details and photos of the repair needed up front, so each job gets handled right the first time.
Capture what maintenance needs:
- Unit and tenant name
- What's wrong and where
- How urgent it is
- Photos of the problem
- When someone can access the unit
Yes. Tenants can upload photos of the problem directly to the request with File Upload, available on paid Typeform plans. They can add images or PDFs up to 10MB each, so maintenance sees the leak or the broken fixture before heading over. Every photo arrives attached to the apartment repair request.
Yes. You can have tenants mark how urgent a request is and use conditional logic to flag the emergencies, so a burst pipe rises to the top of your maintenance list, while a squeaky door waits its turn. Every apartment repair request still lands in one place, so nothing gets lost, but the ones that can't wait get seen first.
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