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An employee satisfaction survey is a type of research used by Human Resources to measure employee engagement levels and job satisfaction. The objective of the survey is to understand how happy your employees are. You can use the results to understand if particular departments are less happy than others, what is the general consensus among employees with regards to the work culture, and what steps will be required to improve the work environment.
It’s a cliche but it’s true, a company’s biggest asset is their staff, and simply put, if your staff are happy, they are more likely to stay at a company longer. Improving employee satisfaction helps companies in a number of ways, such as:
To start, you should decide on how you will conduct the employee survey. It’s a good idea to use technology and avoid printing a pdf survey. An online survey tool makes sending, storing, and analyzing the survey questions easier and more secure. The steps to creating a survey are:
Depending on what exactly you want to measure, you may wish to include more questions about a specific area. However, as a general rule, you want to keep these surveys as short as possible. Rather than thinking of specific questions you should include in any employee engagement survey, think about the different areas you want to learn more about. Here are some essential areas to cover and examples of employee survey questions:
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