Theresa Wilkinson

Theresa Wilkinson is a senior UX researcher and designer with experience in enterprise, government, and education. She uses qualitative and quantitative research to understand user needs and improve digital experiences. Her recent independent studies examine how accurately AI tools perform UX research and design tasks, and where human verification is needed. Learn more at https://www.w-edge.com/portfolio.html.

Opinions and Expertise

Can AI design a good UX study? Not yet—here’s why

Theresa Wilkinson tested ChatGPT, Claude, Gemini, and Copilot to find out whether AI can design a solid UX study. Here's where they succeeded—and where they fell short.

Theresa Wilkinson

2026