Identity Verification Form Template
Collect the information and documentation needed to verify a user's identity through a secure, guided process.
Identity verification is a requirement in financial services, healthcare, legal, and many other regulated industries, and it's also increasingly important for online platforms that need to confirm who they're dealing with. When the process is clunky, users abandon it before completing. When it's unclear what's required, they submit the wrong documents and your team spends time on back-and-forth rather than verifications.
A structured identity verification form guides users through exactly what's needed: personal information, government ID details, document upload, and any additional verification questions specific to your use case. Clear instructions at each step reduce submission errors and abandonment. Conditional logic can route users through different verification paths based on their country, ID type, or account type without showing everyone every possible question.
Customize the form for your specific verification requirements and compliance framework, connect it to your KYC platform or case management system, and set up a confirmation workflow so users know their submission was received and what happens next.
It's a form that collects personal information and document evidence needed to confirm that someone is who they claim to be. It's used in regulated industries and online platforms as part of KYC (Know Your Customer), AML (Anti-Money Laundering), or general onboarding compliance processes.
A structured verification form reduces the errors and incomplete submissions that create manual review bottlenecks. Clear guidance on what's required means users submit the right documents on the first attempt, and your compliance team spends less time on follow-up.
The specific requirements depend on your regulatory context, but a standard identity verification form typically includes:
- Full legal name and date of birth
- Country of residence and nationality
- Government-issued ID type (passport, driver's license, national ID card)
- ID number and expiration date
- Upload of the front (and back, where applicable) of the ID document
- A selfie or liveness check instruction (if biometric verification is required)
Typeform supports file uploads with encryption in transit and at rest. For regulated industries with specific data handling requirements, review Typeform's security documentation and data processing agreement to confirm it meets your compliance needs. In some cases, you may need to use a dedicated KYC platform for the document review step and use Typeform only for the preliminary information collection.
Set up a review step in your workflow where a team member or automated service checks submitted documents before verification is confirmed. If a document is unusable, trigger an automated follow-up email with clear instructions on what to resubmit. Including document quality guidance directly in the form (e.g., "Make sure your ID is fully visible and not expired") reduces poor-quality submissions before they reach your review queue.
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