Vehicle Delivery Form
Capture vehicle condition, delivery details, and customer acknowledgment before every handover, so your dealership has a complete record from day one.
Dealerships that handle vehicle handovers without a structured documentation process have no reliable record of vehicle condition or customer acknowledgment at transfer. An undocumented scratch or a missed delivery detail becomes a dispute that your team cannot prove. Typeform's vehicle delivery template gives automotive businesses a reliable process to capture every delivery detail before a vehicle leaves the lot.
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The form captures customer details, vehicle specs, odometer reading, delivery date and location, condition notes, and a digital customer signature. Questions appear one at a time, so the delivery agent and customer complete each step without skipping a section. Conditional logic adapts the form based on delivery type. Sale deliveries trigger fields for financing confirmation and accessories, while rental deliveries focus on fuel level and agreed return date.
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Customize the vehicle categories, condition checklist, and signature fields to match your dealership's or rental service's delivery standards. Share the form as a QR code in the delivery bay or send it via email before the scheduled handover. Submissions log automatically in your dealer management platform via Zapier, so every record is searchable by vehicle, customer, and date. Every handover is documented and signed off, so your business has proof of condition and customer acceptance on file, every time.Â
A vehicle delivery form documents a vehicle's condition, specs, and delivery terms at the moment of transfer to the customer. It captures customer details, vehicle specs, odometer reading, pre-delivery condition, and a digital signature confirming acceptance. Condition disputes are settled by a signed record, not a conversation after the fact.
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Dealerships without a documented handover process have no proof of vehicle condition when a customer later disputes a pre-existing scratch or missed accessory. A verbal confirmation at the point of handover is not a record. A vehicle delivery form gives both parties a signed, timestamped account of the vehicle's condition and the agreed delivery terms.
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Start with what your team needs from every vehicle handover:
- Customer name, contact details, and ID verification
- Vehicle make, model, year, VIN, and odometer reading
- Pre-delivery condition notes and any existing damage
- Delivery date, location, and agreed terms
- Digital signature confirming customer acceptance
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Yes. Typeform's File Upload feature lets delivery agents attach exterior, interior, and damage photos directly in the form. Accepted file types include JPEGs and PNGs, with a 10 MB limit per file. Photos arrive alongside the customer's signature and delivery details, so the complete record includes visual evidence of the vehicle's condition. File Upload is available on paid Typeform plans.
Add a dropdown for delivery type and use conditional logic to show only the fields relevant to that transaction. A sale surfaces financing and accessory fields; a rental surfaces fuel level, duration, and agreed return conditions. One form covers every delivery type, so your team isn't maintaining separate documents for both sales and rentals.
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