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How did we move from customer support to customer success? [infographic]

Before you celebrated when the sale was made. Now the sale is when the real work starts. Here's what happened, and why it matters.

Handshake Typeform Blog

We’ve all heard the term “customer success.” But what does it really mean? Why does it even matter? And as a company, what ingredients do we need to make it happen?

Absorb this infographic, then get ready to transform your support staff into a customer-success-driven team.

Now let’s bake all those ingredients into actionable steps that will transform your business.

It’s all here: your nearly-everything-you-need-to-know guide to Customer Success.

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