.webp)
Opinions and Expertise
Marketers
Choose a category
No items found.
.webp)
Opinions and Expertise
The rise of adaptive, momentum-driven journeys (and the fall of the static funnel)
Human behavior isn't a neat funnel—it's a constellation of scattered but connected moments. Adaptive, momentum-driven journeys act on these moments in real time to deliver a customer experience that naturally drives conversions. That's why they're replacing the familiar but dead static funnel.
En savoir plus
Opinions and Expertise
Customer flows, not funnels: Why marketers are rethinking how customers move
Marketing funnels assume customers move in straight lines—but they don't. Customer flows use automated workflows to build momentum, with one action triggering the next. See how Typeform Contacts & Automations helps you meet customers where they are, automatically.
En savoir plus
.webp)
.webp)
Tips
12 customer satisfaction questions that reveal real insights
Customer satisfaction surveys getting vague answers (or no answers at all)? The problem isn't your customers, it's your questions. Use these 12 CSAT questions to ask the right questions at the right time to boost response rates—and help you improve your customer experience.
En savoir plus
