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Typeform vs. Microsoft Forms: Which is better? [2024]

Typeform vs. Microsoft Forms: Which is better? [2024]

Woman filling out a typeform on her laptop.

When you need to survey your target audience or conduct market research, forms are a tried-and-true tool for gathering data. But with so many different form builders out there, it can be difficult to find the right fit. 

In our Typeform vs. Microsoft Forms comparison, we evaluate how these form-building tools measure up. We look at their design, usability, features, and price to give you the full picture.

Typeform vs. Microsoft Forms comparison

Typeform and Microsoft Forms are both easy-to-use form builders. However, there are some major differences in design personalization capabilities and the depth of data features.

With Typeform, you can maximize style and substance without sacrificing ease of use. You can import branding kits to keep your projects beautiful and on brand and explore our many options to alter survey design.

Microsoft Forms is much more simplistic in its approach to form design and data analytics. Read on as we dive deeper and compare these two tools.

*Available for paid plans only
  Typeform Microsoft Forms
Design
Image layout customization X
Designable and customizable welcome screen and thank you pages X
Mobile responsiveness
Integrated professional photo, video, and icon libraries Can search in-app on Bing for images
Add icons from Noun Project, videos from Pexels, photos from Unsplash X
Features
Custom subdomains ✔* X
Compliant with PCI, HIPAA, GDPR, and WCAG 2.1 HIPAA-, GDPR-, and WCAG 2.1-compliant
Ability to sync data with other forms X
Data Analysis
Question-by-question drop-off analysis ✔* X
API and webhooks X
Ability to generate a report on surveys/forms
Support
Live support team ✔* Available for some Microsoft 365 products
Help center
Community forum
Online resources

Visually striking forms

Survey design matters. Beautiful forms maximize survey response rates because users engage with a better experience and want to answer your questions. Typeform ensures a seamless experience on all devices, with designs optimized for both desktop and mobile users. With Typeform, you can import branding kits to create a seamless user experience. Customize image layout and fonts for each question for full control over the design. 

You can start with one of our 3,000+ templates or use our internal photo, icon, and video libraries to get your form up and running in minutes. Typeform is a no-code tool, but you can add custom CSS if that’s more your speed. 

In contrast, there aren’t many opportunities to personalize design with Microsoft Forms. You can edit fonts, add an introduction image, and change the color scheme—but not much else. These forms look very similar, and you can’t personalize them nearly as much as a typeform. Microsoft Forms also doesn’t support videos.

In short, Typeform offers more control and flexibility in designing forms—all while keeping things simple and user-friendly. Microsoft Forms offers the bare basics and trails far behind in design capabilities.

Powerful features

Great forms are more than just a list of questions—they’re a conversation with your respondents. Typeform's conversational interface keeps respondents engaged because logic skips and recall create a personalized experience. This means users interact with the forms rather than just fill them out. 

Microsoft Forms are a little more basic. They get the job done, but it’s not an experience that wows users or actively encourages them to fill out your form.

Typeform offers superior customization, design, and data analysis compared to Microsoft Forms. These features let you do more with typeforms while still working in our user-friendly form builder. Typeforms are also PCI-compliant, so you can use them to securely collect payment information.

In addition to customizing a respondent’s journey with skip and conditional logic, you can sync data between multiple typeforms, routing users to new forms or questions based on past responses. We even have over 120 integrations to help your forms do more with additional features.

Microsoft Forms is missing many of these critical features. You can’t create a custom subdomain for your forms, connect multiple forms, or accept payment like you can with Typeform. There are also only 12 question types on Microsoft Forms, compared to Typeform’s 23 options. This could leave you missing out on valuable qualitative and quantitative data.

Additionally, data capabilities fall short because Microsoft Forms only connects with Excel, whereas Typeform connects with Excel, Google Sheets, Zapier, Notion, and more.

More data capabilities

Compared to Microsoft Forms, Typeform has more advanced data analysis capabilities. Both tools offer basic response summaries, but Typeform’s helpful integrations and built-in data capabilities reveal more. 

Only Typeform shows respondent progress on all forms, has question-by-question drop-off analysis, works with API and webhooks, has a calculator feature, and allows UTM campaign tracking. These features give you more insight into who’s answering and how users interact with your typeform so you can make real-time adjustments.

Beyond responses, integrations allow for deeper data analysis. They can import your data into Google Sheets or other tracking software to run calculations and automatically create reports. 

While Typeform collaborates with many other platforms, Microsoft Forms limits you to other Microsoft products. You can import data from form responses into Excel; otherwise, you’re stuck with only basic data from Microsoft Forms’ reports. For more features and data analysis capabilities, go with Typeform.

Helpful integrations

When you need your form builder to fit seamlessly with your current tech stack, Typeform is the clear winner. We support over 120 integrations with top tools many brands are already using. Microsoft Forms has some cross-tool capabilities with other Microsoft 365 products, such as Excel, but extensions or integrations are not available.

Typeform’s integrations allow users to use typeforms to trigger workflows, auto-send emails, or automatically translate new form entries to larger datasets. Find integrations for your top tools, including those listed below.

  Typeform Microsoft Forms
Google Sheets
Mailchimp X
Zapier X
Slack X
Salesforce X
Hubspot X
Zoom X
DocuSign X
Adobe Sign X
Dropbox X
Canva X
Notion X
monday.com X

 First-class support

When it comes to support, Typeform and Microsoft Forms have similar options available. Typeform has forums, email support, and live chat options, depending on your subscription. Microsoft 365 also has these support options, though it’s unclear whether this includes Microsoft Forms.

Greater value

Typeform maximizes value for users. From design to data, you can do more with Typeform than with Microsoft Forms. 

Microsoft Forms is included in Microsoft 365 if you're already a user, but you're limited to Microsoft products to help with data analysis. Go with Typeform for more flexibility in how you design your forms and what you do with your data.

Achieve more with Typeform

Typeform outperforms Microsoft Forms in all our key areas—making it a top choice if you want to create forms that do more. If you’re looking for a tool that creates conversational forms to support your business decisions, try Typeform.

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