Technical Writer (Remote Spain)

About Typeform

One sunny Barcelona morning, two designers sat down to build a beautiful lead gen form for a bathroom company's showroom. They ended up reimagining the data collection experience, and realized it was one idea they wouldn't be flushing down the toilet. Today, Typeform is a team of around 400 people from more than 35 countries, with offices in Barcelona, Spain and San Francisco, US.

We're building a world where brands, businesses, and their communities can have more personal relationships with the people who matter most. To do this, we give people the tools they need to have conversational experiences at scale—because meaningful relationships start with conversations.

From online lead forms and engaging quizzes, to face-to-face encounters in the office, help us build more meaningful relationships, one conversation at a time.

About the team

In Customer Engagement, we inspire people to build the best typeforms they possibly can. That helps them make progress in their business, provide a stellar experience to their customers and ensure they remain loyal advocates for Typeform in their communities.

To help us with this mission, we are looking for a Technical Writer who will help educating our users and helping them achieve their goals with VideoAsk.

About the role

We're looking for a tech-savvy, talented, and proactive Technical Writer to join our team to grow our VideoAsk Help Center.

Do you get thrilled by the thought of educating and inspiring an audience? In Customer Engagement, we support people to build the best typeforms they possibly can. When customers make progress, they get more value—and stick around for longer.

You'll join a close-knit, agile team built on trust, support, and cups of tea/alternative. You'll collaborate and contribute through daily catch-ups and fast feedback sessions.

What you'll do:

  • Write clear, friendly, and useful how-to articles
  • Work with the Education team on operational tasks and projects
  • Prioritize Help Center articles with the Technical Writer team
  • Analyze customer feedback and apply it to improve documentation
  • Thoroughly edit texts, contribute to other copy such as emails, video scripts and in-app messages
  • Work closely with the Customer Engagement team to be up to date on user pain points
  • Work closely with the Editorial team to ensure our Help Center is consistent with our brand guidelines
  • Become a VideoAsk product expert

About you

Here's what we are after:

  • You have 3+ years experience technical or educational writing.
  • You have previous experience working in a tech or SaaS company.
  • You have experience or knowledge of programming and development, or technical writing about this.
  • You have the ability to create annotated images for articles (using Photoshop, or Figma etc)
  • You have impeccable spelling and grammar skills with a thirst for perfection
  • You are tech-savvy, ideally comfortable explaining APIs and some coding.
  • You're comfortable with occasionally being on-camera (sometimes necessary for documenting VideoAsk!)
  • You are curious, proactive and get things done
  • You are able to work autonomously and own projects

These would be great:

  • Experience working with Zendesk and Contentful
  • You have general copywriting experience

We're now a remote first company so this job can be based in our office in Barcelona or as a remote role in Spain. We also recruit remotely in the Netherlands, Germany, France, Ireland, Poland, Portugal and the UK as long as you do not require visa sponsorship. You'll be made to feel at home from the first moment, thanks to our thoughtfully designed remote onboarding. You'll get a €1,000 one-off payment to kit out your home office, plus €120 per month to cover any extra expenses. Other benefits include flexible working hours, a learning and development budget and private health insurance.


We're now a remote first company so this job can be based in our office in Barcelona or as a remote role in Spain. You'll be made to feel at home from the first moment, thanks to our thoughtfully designed remote onboarding. You'll get a €1,000 one-off payment to kit out your home office, plus €120 per month to cover any extra expenses. Other benefits include flexible working hours, a learning and development budget and private health insurance.

Think you're a good fit? Hit apply—success might be just around the corner 😉

  • Today, more than 2.5M people from all over the world use Typeform. We celebrate the diversity of our customer base, and we want our employees to reflect those differences. At Typeform, we're committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We strive to be an equal opportunity workplace.

Interested? Hit apply and show us what you've got.

Apply now

Why work at Typeform?

Good question. Here are a few reasons...
Culture

Scaling a meaningful culture

We start from empathy, always with the customer in mind. We bring our best everyday, owning our mistakes, remaining accountable, delivering results fast and learning faster. We win (and lose) together. And we encourage each other along the way, adding a human touch.
Slippers

Make yourself at home

Today we are a Hybrid company, learning to get the best of in-office and WFH environments, constantly learning and improving to help everyone have the best setup for success. Some examples are: top-notch gear, WFH setup + monthly support allowance, private health insurance, mental health support, discounted gym access, wonderful events and many other perks.
Flexible

Flexibility is king

As we scale, we are upgrading our ways of working to adapt to a more asynchronous way of working, which combined with all the flexibility you need to perform like a grown-up who does not need to be chased, eases night-owls and early birds from all over the world to go the extra mile and deliver their best work ever.
Nationalities

Over 35 nationalities

Typeform is a diverse and inclusive group of professionals from all over the world on a mission to Inspire brands to have meaningful conversations, at scale. With so many different perspectives, we get to learn from each other, improving ourselves every day.
Books

Keep on learning

At Typeform, you'll learn something new every day. Growing fast means more opportunities for everyone, and we encourage you to drive your own journey with us and keep developing yourself professionally with your own L&D budget.
spanish

¿Me entiendes?

If you just moved to Spain, our language courses can help you settle fast. You'll feel home in no time. Working from another location? You are welcome to join and improve your language skills! After all, as they say, those that conjugate together, stay together.

How you ask is everything.

Start creating