Downgrade your plan

Do you feel like the features in your current plan are a bit too much for you? Downgrading to a lower tier plan is easy. Read on to find out how. 

This article has information about Typeform's recent pricing changes - more details here.

Check out this article if you're looking to cancel your account plan and downgrade to the Free plan.

If you’re currently on a Core Enterprise or Growth Custom plan and want to downgrade to a self-serve plan, please reach out to your CSM directly.

Downgrading your plan

1. Log into your account, click the alias in the top left corner, then click Plan & Billing. 

2. Click Change my plan. 

3. On the next screen, click on the Plans for everyone or Plans for marketers tab to view the different plans offered. Then select the plan level you’d like to change to. Then select the billing frequency (monthly or yearly). 

If you're currently on a Growth plan and would like to downgrade to the Free plan, you'll need to click the Plans for everyone tab, then select the Free plan and click the Get Free button. Then follow the instructions to cancel your Typeform account. 

If you have saved a billing address on your Typeform account, plan prices will automatically appear in the corresponding currency. If you add or change a billing address as part of the payment process, plan prices will also automatically update to the currency that corresponds to that address. For example, if you choose to view prices in euros, then add a billing address in New York, prices will automatically change to US dollars. 

A price summary of your new plan will appear on the right-hand side of the screen. Once you’ve made your selections, click the black button to move on to payment. 

4. If you choose to downgrade your plan, you'll be asked to review and accept the changes you’ll see in your plan after the next billing period. Check the checkbox to confirm you understand your upcoming plan changes. Then, click the black Downgrade my plan button. 

The downgrade will not go into effect until the end of the paid period. For example, if on Aug 8 you cancel a monthly subscription that was meant to renew on Aug 27, you will still have access to paid features until Aug 27.

Downgrading will restrict access to features not included in your plan, and your forms may go into Trial mode. You can read more about what happens when you cancel your paid account here.