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SalesforceTaxes on Typeform purchases
We know that tax laws vary widely from country to country, and can sometimes be confusing, so you may have some questions! This article explains in which countries we add taxes, and what you'll see on your invoice.
Click these links to go straight to your country or region:
Typeform pricing and taxes
All our prices are tax-exclusive, therefore taxes will be added as a separate line item on your invoice. If you don’t see your billing country listed below, Typeform doesn't add taxes to your purchase price. It’s your responsibility as a consumer or business to pay any applicable taxes to your local government, as needed. Some organizations and businesses might qualify for an exemption from paying sales tax. If you're currently receiving a charity or nonprofit discount you will not be automatically exempt from paying sales tax, and need to complete the exemption process based on your location. This is explained below.
Tax Exemption
Some organizations and businesses may be exempt from sales tax. If you believe your organization qualifies for tax-exempt status, apply for tax exemption before you upgrade or renew your account. If you've already made a purchase and still need to provide a tax exemption certificate, you have 60 days from the date of purchase to apply for tax exemption.
Once your exemption status has been approved, future purchases will be exempt from tax where applicable.
If you're charged tax after your exemption status has been approved, please contact us.
Invoices
You can find your invoices in the Plan & Billing section under your Organization. Invoices include the applicable tax for your billing location, the price of the plan, and the total amount you paid.
United States
Typeform is required to charge sales tax in certain U.S. locations where we are registered, to comply with local laws. If your billing address is located in a region stated on the list below, you'll see the tax on your Typeform invoice starting on the effective date. This tax applies to all Typeform products.
US States where Typeform must collect taxes:
| US state | Effective date |
|
AZ - Arizona |
April 1, 2023 |
|
CT - Connecticut |
April 22, 2024 |
|
DC - District of Columbia |
April 1, 2023 |
|
IA - Iowa |
April 22, 2024 |
|
KY - Kentucky |
April 22, 2024 |
|
MA - Massachusetts |
April 1, 2023 |
|
MD - Maryland |
April 1, 2023 |
|
NY - New York |
April 1, 2023 |
|
OH - Ohio |
April 1, 2023 |
|
PA - Pennsylvania |
April 1, 2023 |
|
SA - South Carolina |
April 1, 2023 |
|
SD - South Dakota |
April 22, 2024 |
|
TN - Tennessee |
April 1, 2023 |
|
TX - Texas |
April 1, 2023 |
|
UT - Utah |
April 1, 2023 |
|
WA - Washington |
April 1, 2023 |
Tax Rate
Local tax rates vary depending on your state, county, and city. Make sure your current Billing Details are up to date so that we can charge the correct tax rate.
Typeform may not assess taxes in some locations or on some of its services. If you want to estimate your potential sales tax, the best way is to use an online sales tax calculator.
Australia
To comply with the Goods and Services Tax (GST) laws in Australia, with an effective date of January 1, 2024, Typeform is required to add the GST to the price of your subscriptions, renewals, and other purchases, when applicable.
The applicable GST rate depends on your country's current regulations. You can find the current GST rates applicable in Australia here.
If you're a GST-registered business in Australia, you can add your Goods and Services Tax number to get your invoice zero-rated. This will activate the reverse charge mechanism, meaning that GST won’t be included on your invoices, but you’ll have to account for the GST on your purchases to Typeform when filing your GST returns.
Adding a GST number to your Billing details
If you're a GST-registered business in Australia, you can add a GST number to benefit from the reverse charge mechanism on your purchase. Make sure you do this before making a payment—you cannot retroactively apply a GST number to a paid invoice.
There are two ways to do this:
1. On the checkout page, click the checkbox “I am a business with a tax registration in my country” and enter your GST number in the field provided for that purpose. It will be applied to that payment and future payments made by your account.
2. In your account, go to your Billing Details, click the checkbox “I am a business with a tax registration in my country” and enter your GST number in the field provided for that purpose. When you add or edit an existing GST number here, it's applied to future payments.
Learn more about updating your Billing Details.
Canada
To comply with sales tax laws in Canada, with an effective date of January 1, 2024, Typeform is required to add Goods and Services Tax (GST), Harmonized Sales Tax (HST), Provincial Sales Tax (PST), and Quebec Sales Tax (QST), where applicable and depending on the specific province or territory involved.
If you're a GST-registered business in Canada, you can add a GST number to get your invoice zero-rated. This activates the reverse charge mechanism, excluding GST from your invoices. However, you are responsible for accounting for the GST on your purchases from Typeform when filing your GST returns.
If your billing address is in one of the following provinces, Provincial Sales Tax (PST) will be applied, irrespective of a valid GST number. However, you can deduct this amount from your GST return:
- BC, British Columbia
- MB, Manitoba
- SK, Saskatchewan
Adding a GST number to your Billing details
If you're a GST-registered business in Canada, you can add a GST number to benefit from the reverse charge mechanism on your purchase. Make sure you do this before making a payment—you cannot retroactively apply a GST number to a paid invoice.
There are two ways to do this:
1. On the checkout page, click the checkbox “I am a business with a tax registration in my country” and enter your GST number in the field provided for that purpose. It will be applied to that payment and future payments made by your account.
2. In your account, go to your Billing Details, click the checkbox “I am a business with a tax registration in my country” and enter your GST number in the field provided for that purpose. When you add or edit an existing GST number here, it's applied to future payments.
Learn more about updating your Billing Details.
European Union
To comply with tax laws in the European Union (EU), Typeform has to add the Value Added Tax (VAT) to the price of your subscriptions, renewals, and other purchases when applicable.
The applicable VAT rate depends on your billing country. You can find the VAT rates per country for your reference here.
If you're a VAT-registered business in the EU, you can add a VAT registration number to benefit from the reverse charge mechanism.
This means VAT won’t show on your invoices, but you'll be responsible for declaring the input VAT applicable to the purchase in your VAT return.
Adding a VAT Number to your Billing Details
If you're a VAT-registered business in the EU, you can add a VAT registration number to benefit from the reverse charge mechanism on your purchase. Make sure you do this before making a payment—you cannot retroactively apply a VAT number to a paid invoice.
There are two ways to do this:
1. On the checkout page, click the checkbox “I am a business with a tax registration in my country” and enter your VAT registration number in the field provided for that purpose. It will be applied to that payment and future payments made by your account.
2. In your account, go to your Billing Details, click the checkbox “I am a business with a tax registration in my country” and enter your VAT registration number in the field provided for that purpose. When you add or edit an existing VAT registration number here, it's applied to future payments.
If your VAT registration number is invalid, please refer to the proper VAT ID formats by EU member states on the European Commission website and validate your VAT registration number on VIES. Once you've done this, try entering your VAT registration number again.
Learn more about updating your Billing Details.
India
To comply with the India GST law, with effective date 1st April 2023, Typeform has to add the Goods and Services Tax (GST) to the price of your subscriptions, renewals, and other purchases when applicable.
The applicable GST rate depends on your country's regulations at each time. You can find the current GST rates applicable here.
If you're a GST-registered business in India, you can add a Goods and Services Tax Identification Number (GSTIN) to get your invoice zero-rated. This will activate the reverse charge mechanism where you will have to account for the GST on your purchases to Typeform when filing your GST returns.
Adding a GSTIN to your Billing details
If you're a GST-registered business in India, you can add a GSTIN to benefit from the reverse charge mechanism on your purchase. Make sure you do this before making a payment—you cannot retroactively apply a GSTIN to a paid invoice.
There are two ways to do this:
1. On the checkout page, click the checkbox “I am a business with a tax registration in my country” and enter your GSTIN in the field provided for that purpose. It will be applied to that payment and future payments made by your account.
2. In your account, go to your Billing Details, click the checkbox “I am a business with a tax registration in my country” and enter your GSTIN in the field provided for that purpose. When you add or edit an existing GSTIN here, it's applied to future payments.
If your GSTIN is invalid, please refer to the proper GSTIN formats and validate it via the services.gst.gov.in website. Once you've done this, try entering your GSTIN again.
Learn more about updating your Billing Details.
Singapore
To comply with the Goods and Services Tax (GST) laws in Singapore, with an effective date of April 1, 2024, Typeform is required to add the GST to the price of your subscriptions, renewals, and other purchases, when applicable.
The applicable GST rate depends on your country's current regulations. You can check the current GST rates applicable in Singapore on the Ministry of Finance website, here.
If you're a GST-registered business in Singapore, you can add your Tax ID number to get your invoice zero-rated. This will activate the reverse charge mechanism, meaning that GST won’t be included on your invoices, but you’ll have to account for the GST on your purchases to Typeform when filing your tax returns.
Adding a GST number to your Billing details
If you're a GST-registered business in Singapore, you can add a GST number to benefit from the reverse charge mechanism on your purchase. Make sure you do this before making a payment—you cannot retroactively apply a GST number to a paid invoice.
There are two ways to do this:
1. On the checkout page, click the checkbox “I am a business with a tax registration in my country” and enter your GST number in the field provided for that purpose. It will be applied to that payment and future payments made by your account.
2. In your account, go to your Billing Details, click the checkbox “I am a business with a tax registration in my country” and enter your GST number in the field provided for that purpose. When you add or edit an existing GST number here, it's applied to future payments.
Learn more about updating your Billing Details.
South Korea
To comply with tax laws in South Korea, with an effective date of April 1, 2024, Typeform is required to add VAT to the price of your subscriptions, renewals, and other purchases, when applicable.
The applicable VAT rate depends on your country's current regulations. Check out current VAT rates in South Korea here.
If you're a VAT-registered business in South Korea, you can add your VAT number to get your invoice zero-rated. This will activate the reverse charge mechanism, meaning that VAT won’t be included on your invoices, but you’ll have to account for the VAT on your purchases to Typeform when filing your tax returns.
Adding a VAT number to your Billing details
If you're a VAT-registered business in South Korea, you can add a VAT number to benefit from the reverse charge mechanism on your purchase. Make sure you do this before making a payment—you cannot retroactively apply a VAT number to a paid invoice.
There are two ways to do this:
1. On the checkout page, click the checkbox “I am a business with a tax registration in my country” and enter your VAT number in the field provided for that purpose. It will be applied to that payment and future payments made by your account.
2. In your account, go to your Billing Details, click the checkbox “I am a business with a tax registration in my country” and enter your VAT number in the field provided for that purpose. When you add or edit an existing VAT number here, it's applied to future payments.
Learn more about updating your Billing Details.
United Kingdom
To comply with the tax laws in the United Kingdom (UK), Typeform has to add the Value Added Tax (VAT) to the price of your subscriptions, renewals, and other purchases when applicable.
The applicable VAT rate depends on your country's regulations at each time. You can find the current VAT rates applicable in your country for your reference here.
If you're a VAT-registered business in the UK, you can add a VAT registration number to get your invoice zero-rated. This will activate the reverse charge mechanism where you will have to account for the VAT on your purchases to Typeform when filing your VAT returns.
Adding a VAT Number to your Billing Details
If you're a VAT-registered business in the UK, you can add a VAT registration number to benefit from the reverse charge mechanism on your purchase. Make sure you do this before making a payment—you cannot retroactively apply a VAT number to a paid invoice.
There are two ways to do this:
1. On the checkout page, click the checkbox “I am a business with a tax registration in my country” and enter your VAT registration number in the field provided for that purpose. It will be applied to that payment and future payments made by your account.
2. In your account, go to your Billing Details, click the checkbox “I am a business with a tax registration in my country” and enter your VAT registration number in the field provided for that purpose. When you add or edit an existing VAT registration number here, it's applied to future payments.
If your VAT registration number is invalid, please refer to the proper VAT ID formats and validate your VAT registration number via the gov.uk website. Once you've done this, try entering your VAT registration number again.