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HubSpot integration: Field mappings

Check which Hubspot fields are compatible with your typeform's questions here. Some question types are compatible with multiple field types:

Typeform question type Hubspot field type Notes
Multiple choice, Picture choice Multiple Checkboxes Only Multiple choice and Picture choice questions with Multiple selection set to true
Multiple choice, Dropdown, Picture choice Radio Select Only Multiple choice and Picture choice questions with Multiple selection set to false 
Multiple choice, Dropdown, Picture choice Dropdown Select Only Multiple choice and Picture choice questions with Multiple selection set to false 
Number, Opinion scale, Rating, Score Number  
Yes/No, Legal Single Checkbox  
Multiple choice, Dropdown, Picture choice, Short text, Email, Hidden field, Date, Legal, Long text, Number, Opinion scale, Phone number, Rating, Website, Yes/No, Score, Quiz Outcome, Appointments Single-line Text Only Multiple choice and Picture choice questions with Multiple selection set to false 
Multiple choice, Dropdown, Picture choice, Short text, Email, Hidden field, Date, Legal, Long text, Number, Opinion scale, Phone number, Rating, Website, Yes/No, Score, Quiz Outcome, Appointments Multi-line Text Only Multiple choice and Picture choice questions with Multiple selection set to false 
Date Date  
File upload File  
"Other" option in Multiple choice questions Select Only Multiple Choice questions with Multiple selection set to false 
Matrix, Payment Not supported  

When creating custom properties in HubSpot, make sure to select the Use in forms, and bots checkbox, like in the screenshot below:

HS_EditProperty.jpeg

HC_Note_ilu_cropped.png
Note! Mapping to custom objects or 'Ticket' objects in HubSpot is not supported. You can only map to existing HubSpot properties with this integration, but new HubSpot properties will not be created.

Mappings from Multiple choice or Dropdown question types to Checkbox or Dropdown HubSpot fields must match exactly, including HubSpot's label and internal value.Property settings 2021-07-14 at 10.54.45 AM

This also applies to case sensitivity, for example, you can’t map option a, b and c from a Typeform question to a HubSpot field with option A, B, and C.

If you want to map multiple email fields to Typeform's Email question or Hidden Fields, we recommend  mapping each email question to a separate field in HubSpot.

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