Send typeform responses to Slack in real time

Use this integration to get responses sent to Slack the moment someone completes your typeform. Share responses with multiple channels and direct messages to keep everyone in the loop.

Our Slack integration is a great way to share customer feedback, poll results, leads, or survey answers with your teams.

At Typeform, we use this integration to share rating scale score feedback, and our teams say they love getting feedback as it comes in. We can then act on this feedback, by pinging our Education team in Slack, if someone has a good suggestion about our Help Center.

What you need

- A free Typeform account

- A Slack account

- A typeform to connect to Slack

Here’s how to set it up:

1. Log in to your Typeform account and open the typeform you want to connect with Slack. We’re using a simple product review typeform. Click Connect to see our integrations.

2. Scroll down or search for Slack, then click Connect.

3. You’ll be asked to give Typeform permission to connect to your Slack account. Click Authenticate and you’ll be prompted to log in to your Slack account.

4. Now it’s time to choose where you want to share your responses. Click the dropdown menu to browse your Slack channels. Or type "@" to search for users to send a direct message. Click the + sign to send responses to additional channels or direct messages.

Note! Private channels and direct messages won’t appear in the dropdown menu until you add the Typeform App to the channel’s settings. Add the Typeform App by clicking the private channel’s name at the top of the screen, then select the Integrations tab and click Add an App.

If you don’t see a contact in the dropdown list, it’s because you can only send direct messages to users who have installed the Typeform App in their Slack workspace. Instructions on how to add an App to a Slack workspace can be found here.

5. Next, choose which answers you’d like to send to Slack from the list of questions. You can select specific questions or click the Select all checkbox.

You can send up to 50 items (including questions, Hidden Fields, scores, and variables) to Slack. Click Save when you’re done.

6. Check your Slack app–you’ll see a notification from Typeform that someone has connected a form to that channel or direct message.

7. Back in your Typeform account you’ll see the Slack integration now has a blue toggle. You can use this to turn your integration on and off. If you want to delete or edit the integration, click the three dots.

8. Now you can share your typeform, and wait for the answers to roll in!

Responses sent as direct messages will appear in the Typeform App in Slack.

Click View results to view your responses in your Typeform account.

Answer a typeform without leaving Slack

Respondents to your typeform can answer directly in Slack when you share the typeform link in a public Slack channel. They can click the Answer in Slack button to open a modal with the questions for them to answer.

A few things to note if you want to offer respondents the ability to answer directly in Slack:

- You can use the following question types in your form:

• Address
• Phone Number
• Long Text
• Short Text
• Number
• Email
• Dropdown
• Multiple Choice
• Yes/No
• Opinion Scale

- You can’t use:

• Hidden Fields
• Question Group
• Recall Information
• Redirect to URL
• Logic

- You can use End Screens and Welcome Screens in your typeform, however, they won’t be shown in the Slack modal when respondents answer directly in Slack.